SUpport Tickets at Registerfly.com

["Mike Moore" <mike@xxxxxxxxxxxx>]

Internet Corporation for Assigned Names and Numbers
4676 Admiralty Way
Suite 330 Marina del Rey, CA 90292
Phone: 310.823.9358

cole@xxxxxxxxx
john.jeffrey@xxxxxxxxx
twomey@xxxxxxxxx
daniel.halloran@xxxxxxxxx
committee@xxxxxxxxxxxxxx
forum@xxxxxxxxxxxxxx
icann@xxxxxxxxx

Federal Trade Commission
Michael Donohue - Bureau of Consumer Protection staff attorney
(202) 326-3563
mdonohue@xxxxxxx

Versign
VeriSign Worldwide Headquarters
487 East Middlefield Road
Mountain View, CA 94043
Phone: 650-961-7500
dcpolicy@xxxxxxxxxxxx
IR@xxxxxxxxxxxx


National Telecommunications and Information Administration U.S. Department
of Commerce
Herbert C. Hoover Building (HCHB)
U.S. Department of Commerce / NTIA
1401 Constitution Avenue, N.W.
Washington, D.C. 20230

Eric R. Stark, estark@xxxxxxxxxxxx
Policy Analysts & Specialists
Joe Gattuso (detailed to the Office of the Assistant Secretary),
jgattuso@xxxxxxxxxxxx
Alfred Lee, alee@xxxxxxxxxxxx
Maureen A. Lewis, mlewis@xxxxxxxxxxxx
James McConnaughey, jmcConnaughey@xxxxxxxxxxxx
Sandra Ryan, sryan@xxxxxxxxxxxx
Sallianne Schagrin, sschagrin@xxxxxxxxxxxx
Tim Sloan, tsloan@xxxxxxxxxxxx
Tanya Holmes, tholmes@xxxxxxxxxxxx
Sheree Cheung, scheung@xxxxxxxxxxxx
rlayton@xxxxxxxxxxxx ssene@xxxxxxxxxxxx
Marilyn Jenkins mjenkins@xxxxxxxxxxxx
Phone: (202) 482-1866
Fax: (202) 482-1865



To All;

Several support tickets at Registerfly.com, as to many issues in this case.
All of the defendants should review.


Should any of the entitles above have any defense to any of these statements
of fact, they should reply in writing, to the below address.

Provide your agent for process information.



Michael Moore
PO Box 534
Warrior AL 35180

Copies sent to all of the above viva registered U.S. Mail.



Ticket Status TECH UPDATED
E-mail Address: mike@xxxxxxxxxxxx
Your Name: Michael Moore
Support Category Account - Unable to locate/see my domain
Subject credit card fraud
Date created: 2006-03-23
Last Update Date 2006-03-24






      Your Prior Responses
[2006-03-23]  Does Register.com deny that I stated to it on Noverber 28,
2005, to make no more charges on any credit card? Was any chages to made to
any credit card after this date, if so what charges was made and why ?




Responses from Customer Support
[2006-03-23]  Hello Michael

I can see there is a ticket # 8ccf48a63ba282a2dc052a508af9c035 has already
been assigned to our billing department regarding this issue. Please reopen
that ticket for further assistance.

Thank You

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-24]  Hello Michael

I can see there is a ticket # 8ccf48a63ba282a2dc052a508af9c035 has already
been assigned to our billing department regarding this issue. Please reopen
that ticket for further assistance.

Thank You


Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar





 Ticket Status TECH UPDATED
E-mail Address: mike@xxxxxxxxxxxx
Your Name: Michael Moore
Support Category Renewals - Expired Names cannot renew
Subject name
Date created: 2006-03-10
Last Update Date 2006-03-24






      Your Prior Responses
[2006-03-10]  Time Submitted:5:54:43

I have the folowing names registed at Registerfly.com, when will they be
returned to my acount so that I may renew them and transfere them.

AtlantisInternetentertainment.com
21deal.com
21frat.com
21Rage.com
BlackJackSchoolOnline.com
CardPlayerParty.com
CardPlayersParty.com
cardplayerparadise.com
cardplayersparadise.com
CardPlayersSchool.com
fratcardroom.com
fratgaming.com
fratholdem.com
fratblackjack.com
gringoblackjack.com
gringogaming.com
heartsschoolonline.com
hipgaming.com
hipogaming.com
holdemschoolonline.com
luckpalmspoker.com
omahaschoolonline.com
playerstreets.com
portfun.com
Safarigaming.com
Sevencardschoolonline.com
Sundanceblackjack.com
Sundancegaming.com
Tgifblackjack.com


[2006-03-16]  I am enlcosing registerfly.com renew policy below, Does
registerfly.com have any lawful reason for refusing to allwo me to renew
these domain names?

RegisterFly.com allows a 30 day grace period after a name expires. During
this 30 day grace period you can renew your domain. After the 30 day grace
period expires your domain will move to the redemption period for 30 days
prior to being dropped and made available again for registration. Once the
domain is placed in redemption you CANNOT renew it via our interface.


[2006-03-19]  I would remiond you that Registerfly froze my account duing
this time period and refused to allow me to renew these names, even with
funds on depsot.

Does registerfly denie that registerfly.com refused to allow me to renew
these names?
[2006-03-19]  I checked the folling names and got the below info, it appears
that Registerfly still has posession of my property, if not, who has them?

21deal.com
21frat.com
21Rage.com
BlackJackSchoolOnline.com
CardPlayerParty.com
CardPlayersParty.com
cardplayerparadise.com
cardplayersparadise.com
CardPlayersSchool.com
fratcardroom.com
fratgaming.com
fratholdem.com
fratblackjack.com
gringoblackjack.com
gringogaming.com
heartsschoolonline.com
hipgaming.com
hipogaming.com
luckpalmspoker.com
omahaschoolonline.com
playerstreets.com
portfun.com
Safarigaming.com
Sevencardschoolonline.com
Sundanceblackjack.com
Sundancegaming.com
Tgifblackjack.com

Registrant Contact:
FraudRecovery
Fraud Recovery (risk@xxxxxxxxxxxxxxxxxxxxxx)
+1.9737362545
Fax: +1.9737361355
box2418
livingston, NJ 07039
US

Administrative Contact:
FraudRecovery
Fraud Recovery (risk@xxxxxxxxxxxxxxxxxxxxxx)
+1.9737362545
Fax: +1.9737361355
box2418
livingston, NJ 07039
US

Technical Contact:
FraudRecovery
Fraud Recovery (risk@xxxxxxxxxxxxxxxxxxxxxx)
+1.9737362545
Fax: +1.9737361355
box2418
livingston, NJ 07039
US

Status: Locked

[2006-03-23]  What if any action does registerfly intend to to take as to
this matter? I demand the return of my property.
[2006-03-24]  Enom.com has offered these names to me for $160.00 Each does
Registerfly.com has an offer to see me bak my domain names?



Responses from Customer Support
[2006-03-18]  Hello

AtlantisInternetentertainment.com is already in your account. Rest of names
are expired long back and currently under redemption at registry. You need
to wait until names release and available for re-registration.

Thank You

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-19]  Hello,

All above domains are found to be in the Redemtion period. You can not renew
these domains.

Thank You.

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-23]  Hello Michael

The domains were expired a long ago and were not renewed in time that why
they are under redemption period. You can not renew the domains when they
are under redemption period.

Thanks

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-24]  Michael,

As the domains were not renewed in time they are under extened to redemption
period.

You have to pay the fee $160 to reclaim the domains directly from enom INC.

Thank You

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar



 Ticket Status TECH UPDATED
E-mail Address: mike@xxxxxxxxxxxx
Your Name: Michael Moore
Support Category Account - Unable to locate/see my domain
Subject credit card fraud
Date created: 2006-03-23
Last Update Date 2006-03-24






      Your Prior Responses
[2006-03-23]  Does Register.com deny that I stated to it on Noverber 28,
2005, to make no more charges on any credit card? Was any chages to made to
any credit card after this date, if so what charges was made and why ?




Responses from Customer Support
[2006-03-23]  Hello Michael

I can see there is a ticket # 8ccf48a63ba282a2dc052a508af9c035 has already
been assigned to our billing department regarding this issue. Please reopen
that ticket for further assistance.

Thank You

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-24]  Hello Michael

I can see there is a ticket # 8ccf48a63ba282a2dc052a508af9c035 has already
been assigned to our billing department regarding this issue. Please reopen
that ticket for further assistance.

Thank You


Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

 Ticket Status TECH UPDATED
E-mail Address: mike@xxxxxxxxxxxx
Your Name: Michael Moore
Support Category Account - Unable to locate/see my domain
Subject cardplayersparadise.com
Date created: 2006-03-21
Last Update Date 2006-03-22






      Your Prior Responses
[2006-03-21]  I renew these names at Registerfly.com and am unable to edit
the data. Also Emon.com wants me pay them $160.00 for each of t hese names.

Michael Moore
You have renewed the following domains in your account:

Order Number : 31376722
Domain Name : cardplayersparadise.com
Domain Id : 31340742
Expiration Date : 2006-03-19
Years added : 1
New Expire Date : 2007-03-19


Order Number : 31376725
Domain Name : CardPlayersSchool.com
Domain Id : 31340743
Expiration Date : 2006-03-19
Years added : 1
New Expire Date : 2007-03-19


Order Number : 31376728
Domain Name : Sundanceblackjack.com
Domain Id : 31340759
Expiration Date : 2006-03-19
Years added : 1
New Expire Date : 2007-03-19


======================================================
Number of names processed (3)

Questions, comments - http://www.registerfly.com/support/index.php
Home Page - registerfly.com

[2006-03-21]  I renew these names as indicated above. Why did
Registerfly.com take my money and why are these names listed in as my domain
at registerfly.com



Responses from Customer Support
[2006-03-21]  Hello

Renewal process for this domains did not gone through at registry. This
domains are under redemption. You need to wait for 60 to 70 days to get this
domain as avialable to re-register.

Thank you.

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar

[2006-03-22]  Hello

Renewal process for this domain did not gone through at registry. I have
refunded your account for failed renewal.

Thank you.

Rapid Response Service
Registerfly. INC
ICANN Accredited Registrar