WHAT IS THE PROTOCOL TO FILE AN ABUSE COMPLAINT AGAINST A REGISTRAR admin
- To: <alac-forum@xxxxxxxxx>
- Subject: WHAT IS THE PROTOCOL TO FILE AN ABUSE COMPLAINT AGAINST A REGISTRAR admin
- From: "RCharron" <sales@xxxxxxxxxxxxxxxxxx>
- Date: Wed, 12 Jul 2006 02:36:53 -0400
If you have a problem with one of the registrars, you should first try to
resolve it with that registrar. Contact information for the registrars is
posted at < http://www.internic.net/contact.html>.
If you cannot resolve your complaint with the registrar, you should address
it to private-sector agencies involved in addressing customer complaints or
governmental consumer-protection agencies. (The appropriate agency will vary
depending on the jurisdiction of the registrar and the customer.)
ICANN does not resolve individual customer complaints. ICANN is a
technical-coordination body. Its primary objective is to coordinate the
Internet's system of assigned names and numbers to promote stable operation.
Although ICANN's limited technical mission does not include resolving
individual customer-service complaints, ICANN does monitor such complaints
to discern trends. If you would like to submit a complaint about a registrar
for ICANN's records, please use the form below. As a courtesy, the form will
forward your complaint to the registrar for review and further handling.
(Please note that there is no guarantee that the registrar will reply.)