Re: [bc-gnso] Involuntary Reservation change by Hilton Prague

[Sarah Falvey <sarahfalvey@xxxxxxxxxx>]

I got the same email as well.

On Fri, Jun 1, 2012 at 3:35 PM, Baskin, James F (Jim) <
james.f.baskin@xxxxxxxxxxx> wrote:

> Has anyone else been informed that due to reservation system problems you
> have been moved to another hotel?****
>
> ** **
>
> *From:* Olga Vanova [mailto:Olga.Vanova@xxxxxxxxxx]
> *Sent:* Friday, June 01, 2012 3:19 PM
> *To:* Olga Vanova
> *Subject:* Reservation change****
>
> ** **
>
> Dear valuable guest,****
>
> ** **
>
> Please be advised that due to the unexpected circumstances with the
> reservation system we are forced to move your reservation in Hilton Prague
> for whole period to hotel Andels.   We were able to secure the hotel in the
> same category with complimentary upgrade to Executive floor but with lower
> rate of 3.338 CZK including breakfast, including 14% VAT. ****
>
> The payment will be done in the hotel upon departure, your reservation is
> guaranteed for late arrival by your credit card and the same cancellation
> policy is applied.****
>
> .****
>
> ** **
>
> Please see hotel web link: http://www.vi-hotels.com/andels-prague/. ****
>
> ** **
>
> Let me share with you that there are prepared upon your arrival  following
> amenities: ****
>
> ** **
>
> •         welcome drink****
>
> •         coffee and tea making facilities****
>
> •         complimentary breakfast served in the room****
>
> •         entrance to gym, sauna & steam bath****
>
> •         1 DVD rental free per day****
>
> •         bottle of Becherovka (0.1 l)****
>
> •         turn-down service****
>
> •         bathrobe and slippers****
>
> •         2 bottles of mineral water****
>
> •         Free entrance to hotel fitness till 31.12.2012****
>
> ** **
>
> I do apologize for any inconvenience this may cause. Please let me know if
> I can somehow assist you.****
>
> ** **
>
> ** **
>
> *OLGA VANOVA*  I  Conference & Events Executive****
>
>  ****
>
> HILTON PRAGUE****
>
> t: +420 224 842 937  I  f: +420 224 842 366  ****
>
> Pobřežní 1  I  186 00 Prague 8  I  Czech Republic****
>
> prague.hilton.com  I facebook.com/Hilton.Prague  I
> twitter.com/HiltonPrague****
>
> ** **
>
> ** **
>
> ** **
>
> [image: Description: Description: cid:C49B5321-C725-4FA6-BEB5-294AAFB19280]
> ****
>
> ** **
>
> *[image: Description: Description: email 
> gre]*<http://www3.hilton.com/en/hotels/czech-republic/hilton-prague-hotel-PRGHITW/offers/100033297.htm>
> ****
>
> ** **
>
> [image: Description: Description: email 
> ter]<http://hiltonprague.com/media/docs/Specials/Summer_Terrace_Cloud9_2012.pdf>
> [image: Description: Description: 
> Picture2]<http://www.hiltonprague.com/media/docs/Others/Culinary_calendar_June_July_August_2012_HPOT.pdf>
> ****
>
> ** **
>
> ** **
>
> [image: Description: Description: culi ev 
> HP]<http://hiltonprague.com/media/docs/dining/Culinaryevents_March/HP_3_4_5_en_2012_Culinary_and_event_calendar.pdf>
> ****
>
> ** **
>
> ** **
>
> ** **
> ------------------------------
>
> This transmission is not a digital or electronic signature and cannot be
> used to form, document, or authenticate a contract. Hilton and its
> affiliates accept no liability arising in connection with this
> transmission.Copyright 2012 Hilton Worldwide Proprietary and Confidential*
> ***
>



-- 
Sarah Falvey | Senior Policy Analyst |  sarahfalvey@xxxxxxxxxx | 202-346-1230