Good Evening, I was reading over the document and on the second page no signature was presented for the "company's" to press forward on the matter. I would not be able to move forward on the matter till the proper documentation was presented and accurate. I would also not keep personal data over 12 months without any update's from the consumer due to the problems that could arise with costumer relations and year end network maintenance. Personal data and privacy is the up most concern on most consumers minds of lately with all the miss information that is moving through the World Wide Web on how data is being handled. The freedom of information act can also be used over Data Retention for this matter because if fraudulent proceedings have taken place there must be a record of information and proof that the information is accurate and up to date. The cover letter is also concerning for the manner on which it was presented as all the other pages were in proper alignment with no faults to presentation. I apologize for the inconvenience that this may cause the "company" involved.