[gnso-consumercci-dt] Chat Transcript from Consumercci-dt 19 June 2012

[Nathalie Peregrine <nathalie.peregrine@xxxxxxxxx>]

  Berry Cobb 2:Welcome to the 19 June 2012 Consumer Metrics Conference Call
  Michael R. Graham:I will join shortly -- warming lunch for a long session.
  Michael R. Graham:Back and ready.
  Steve DelBianco (BC):WG will give final version of Advice Letter to GNSO in 
Jul-2012
  Steve DelBianco (BC):Other AC/SOs may also consider Advice Letter
  Steve DelBianco (BC):1. WG gives final version of Advice Letter to GNSO 
Council in Jul-2012
  Steve DelBianco (BC):2. ALAC, ccNSO, and GAC may also consider Advice Letter
  Berry 
Cobb:https://community.icann.org/download/attachments/28903722/Consumer+Choice%2C+Competition+and+Innovation+Working+Group+%28CCI%29+Working+Group+Charter.pdf?version=1&modificationDate=1318562305000
  Michael R. Graham:From Charter: "Resolved (2010.12.10.30), the ICANN Board 
requets avice from the ALAC, GAC, GNSO and ccNSO on establishing the 
definition, measures, and three year targets for those measures, for 
competition, consumer trust and consumer choice in the context of the domain 
name system, such advice to be provided for discussion at the ICANN 
International Public meeting in San Francisco . . . " 
  Steve DelBianco (BC):right, Michael.  that's the Board resolution.  But only 
the GNSO actually chartered a WG.  
  Steve DelBianco (BC):from the Affirmation: If and when new gTLDs (whether in 
ASCII or other language character sets) have been in operation for one year, 
ICANN will organize a review that will examine the extent to which the 
introduction or expansion of gTLDs has promoted competition, consumer trust and 
 ...
  Cheryl Langdon-Orr:here ATLast!
  Cheryl Langdon-Orr:yes Steve as Berry points out the prep should be way ahead 
of that BUT not 'our call
  Michael R. Graham:Thanks.  So are ALAC/GAC/ccNSO likely to consider creating 
their own reactive metrics after GNSO's are produced?
  Cheryl Langdon-Orr:can't guess for GAC   ALAC has been Here a
  Cheryl Langdon-Orr:All along via Me &Olivier
  Berry Cobb:The WG will submit the final version of the Advice Letter to GNSO 
Council in July 2012
  Berry Cobb:GNSO Council will deliberate Advice
  Berry Cobb:Other SOs/ACs may also consider Advice Letter
  Berry Cobb:If adopted, GNSO Council will submit the Advice to the ICANN Board
  Steve DelBianco (BC):I've just emailed Bruce Tonkin's response on timing of 
the review and targets
  Cheryl Langdon-Orr:yes thanks got it Steve
  Cheryl Langdon-Orr:that work can not "actually start" until the RT is convened
  Cheryl Langdon-Orr:tis a sort of oops in the design
  Michael R. Graham:Sould it be "the advice are not intended to rquire ICANN to 
act upon relevant policy responses"?
  Steve DelBianco (BC):advice is not intended to recommend policy development
  Steve DelBianco (BC):"WG advice regards measures and targets for the new gTLD 
program, and are not inteded to recommend policy changes or policy development."
  Cheryl Langdon-Orr:start with Such advice ...
  Berry Cobb:The Working Group  advice consists of definitions, measures, and 
targets for the new gTLD program, and does not intended to recommend policy 
changes or policy development.
  Steve DelBianco (BC):Additionally, this advice is not intended to recommend 
policy changes or policy development."
  Steve DelBianco (BC):Lastly, reviewers of these metrics should always 
consdier both the definitions and metrics in context.
  Berry Cobb:Lastly, it is essential when reviewing this advice that both the 
definitions of each term should always be considered when reviewing the 
metrics.  Both are compliments of each other and context can be lost if they 
were to be considered alone.

  Berry Cobb:Note 1. Although the report of the Working Group clearly defines 
the term "Consumer" as "actual and potential Internet users and registrants", 
some members of the community believe that the correct term to use in all 
publications instead of "Consumer" should be "Internet User" and "Consumers" as 
"Internet Users" whether they are registrants or not.  
  Michael R. Graham:change "combined in a holistic analysis" to "considered 
holistically"?
  Berry Cobb:All definitions are presented individually. However, the working 
group acknowledges that these may need to be combined holistically, where 
consumer trust is assessed together with consumer choice and competition to aid 
in determining examine the extent to which the introduction or expansion of 
gTLDs has promoted competition, consumer trust and consumer choice.
  Steve DelBianco (BC):All definitions are presented individually.  However, 
thse definitions need to be considered holistically in order to determine "the 
extent to which the introduction or expansion of gTLDs has promoted 
competition, consumer trust, and consumer choice" (Affirmation Para 9.3)
  Cheryl Langdon-Orr:and yet another typo ;-) test fo me
  Cheryl Langdon-Orr:text good with that change to 'these' though
  Berry Cobb:gTLDsLower than same period of relative incidence of UDRP in 
legacy TLDs
  Berry Cobb:Lower than same period of relative incidence of UDRP in legacy TLDs
  Steve DelBianco (BC):lower than relative incidence of UDRPs in legacy gTLDs 
during same period
  Cheryl Langdon-Orr:yup all good
  Berry Cobb:Qualitative comparison of mission and purpose set forth in the 
Question 18 of the new gTLD Application and current actual use of the gTLD
  Steve DelBianco (BC):"as compared to" instead of "and" ?
  Berry Cobb:Qualitative comparison of mission and purpose set forth in the 
Question 18 of the new gTLD Application with current actual use of the gTLD
  Berry Cobb:No target; comparison only
  Tobias Mahler:Will we still talk about the competition definition during 
today's call?
  Berry Cobb:Survey of perceived consumer choice in DNS, relative to 
experiences before the gTLD expansion (to be performed in conjunction with 
Consumer Trust survey noted in above section).  Survey questions could at least 
measure outreach and awareness.  Questions should also measure defensive or 
duplicate registrations to measure internal costs, motivation, intent, and 
satisfaction.  Survey to be conducted at least annually.
  Steve DelBianco (BC):Survey of perceived consumer choice relative to 
experiences before the gTLD expansion (to be performed in conjunction with 
Consumer Trust survey suggested on page [x].  Survey awareness of new gTLDs. 
Questions should also measure defensive or duplicate registrations to measure 
internal costs, motivation, intent, and satisfaction.  Survey to be conducted 
at least annually.