Re: [gnso-pednr-dt] PEDNR study from Tatiana Khramtsova

[Tatyana Khramtsova <htp@xxxxxxxx>]

According to Mason Cole:
> 
> Tatyana --

Mason,

> 
> That is interesting -- thanks for sharing your data.
> 
> I have heard on a few occasions that resellers are in focus as a
> potential problem area.  I would like to know more about that,
> including:
> 
> - What, specifically, do resellers do with regard to post-expiry names?
> - What is the scope of this behavior?
> - What has already been done to address any potential issue? 
> 
> If resellers are indeed an area of focus as suggested, this information
> would be helpful to my understanding of a possible problem.

Registrars make resellers responsible for client's domain renewal.
There are a lot of cases then reseller did not renew client's domain name.
In Russia Registrars usually send messages about expired domains and
renewal necessity to resellers not to client, so the client does not know
the situation.

Usually resellers have their own client accaunt at Registrar system.
So they know very well the part of registered domain name market,
they can take part in auctions by themselves or on behalf of clients.

A lot of natural person partners are big players in the second domain name 
market.

Partners take also ext. money for services that are obligatory for Registrar and
free for direct Registrar's client. 

As for me there are no exact minimum rules for resellers how they should work.
Every Registrar develops its own agreement with reseller, he tries to find all
potential problem situation but it is almost impossible.

We as a Registrar interact with our reseller's clients by ourselves regarding 
some
critical questions to control the situation.

As I know some Registrars do not interract with the clients only
transfers them to the reseller.


> 
> Thanks --
> 
> Mason
> 
> -----Original Message-----
> From: Tatyana Khramtsova [mailto:htp@xxxxxxxx] 
> Sent: Wednesday, August 05, 2009 8:50 AM
> To: gnso-pednr-dt@xxxxxxxxx
> Cc: Tatyana Khramtsova
> Subject: [gnso-pednr-dt] PEDNR study from Tatiana Khramtsova
> 
> 
> Dear All,
> 
> I have made a study regarding anecdotal or other examples/evidence
> related to PEDNR.
> I would like to specify that I studied russian audiense mostly.
> 
> I think that presentation made by Rob Hall in Sydney completely covers
> situation.
> It may be we have some specific moments.
> 
> As I noticed in last call our clients first use ccTLD's .RU&.SU.
> They have other life cycle than gTLD. In general Registrar removes it on
> 30th day after
> experation date. If this date contemporizes with Saturday, Sunday or
> Holyday
> domain name will be remove on the second working day. 
> 
> So than our client registers gTLD he expects the same situation.
> There is a big mixture of data in it's head. 
> Finally he is waiting for the domain name deletion because of the 
> high price for restor process but usually he can not catch it by
> himself. 
> 
> Some of russian Registrars use (as others) parking pages and study
> commerce
> interest for expired domains and clients make climents that registrar
> get money
> using their domain name.
> 
> Registrars also collect preorder for all domains registered by them.
> If there is at least 1 order for the expired domain they renew domain
> name
> and transfer it to a new owner or make an auction. 
> In case of an auction the old owner notices that he has not his domain
> already
> after the auction has started and he can not join this auction.
> One way is to contact the new owner and by the domain name.
> And than Registrars offer other service which is escrow service.
> 
> A lot of domains are registered not for the "real" owner but for
> the system admin or ather person of a company. And then he is absent
> and domain name is expired the company tries to return access to domain.
> 
> Our people have a lot of problems with payment. Not everybody knows that
> to make payment is not to renew domain name. There are some reasons.
> First is the Registrar did not recieve the money, the second is
> the owner refused the renew during the year and did not switsh on it
> again.
> 
> A lot of people think that notices from Registrar are spam and make for
> them special
> email. Others loose details for authorization for the contact email and
> there
> are no time to chenge the contact email or there are no owner (the
> company was closed
> because of some reasones).
> 
> I think that I lost a lot of interesting situations but I wonder that my
> email will be helpful for our work.
> 
> Best regards,
> 
> -- 
> Tatiana Khramtsova
> E-mail: htp@xxxxxxxx 
> Phone:+7 495 7370601          
> fax:  +7 495 7370602
> 
> 
> 


-- 
Tatiana Khramtsova
E-mail: htp@xxxxxxxx 
Phone:+7 495 7370601          
fax:  +7 495 7370602