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[gnso-pednr-dt] Additional proposed recommendations
- To: PEDNR <gnso-pednr-dt@xxxxxxxxx>
- Subject: [gnso-pednr-dt] Additional proposed recommendations
- From: Alan Greenberg <alan.greenberg@xxxxxxxxx>
- Date: Tue, 9 Nov 2010 10:34:01 -0500
To the possible list of recommendations, I would
like to add the following. Although I have
consulted with a number of people on this, and
have general support, I am submitting this on my
own behalf (and clearly not wearing the Chair hat).
These recommendations are all in line with the
non-registrar WG survey results and also with the outcomes of the user survey.
With one exception to be noted, based on the
results of the registrar survey we did at the
start of the PDP, the recommendations should not
require significant changes in business processes
or massive changes to their procedures (at least
as far as I understand). Some of these replicate
(perhaps with an added twist) what was in the
proposal tabled by James. It does introduce a new ICANN process.
Consensus Policies - Registrars
= Registrar must allow recovery of domain name by
the registrant of record prior to expiration
(RAE) for at least a period of thirty (30) days
after expiration or until the name is deleted,
whichever comes first. <Rationale: Before the
registrars started transferring and auctioning
domains at expiration, all registrants had a
30-75 day period within which to recover.
Typically it was 60. This WG has decided not to
question their right to do this (which does earn
a lot of money for some), but that is no reason
to reduce the time that a registrant has to
recover. That is where the 30 came from, since it
was the absolute minimum before. And that
required deleting the name on day 1 of
expiration, a practice that few registrars had.
Note that this version of the guaranteed period
does NOT place restrictions on Registrars about
when they may begin a sale/auction, but does
restrict when they can finalize it. This is in
line with the current practices described by
registrars under which I believe all registrars
surveyed gave registrants at least 30 days to recover.>
= Registrar must send at least two renewal
notifications alerting the registrant to the
upcoming expiration. [Exceptions allowed - see
below] <As per James' proposal but allowing exceptions.>
= If only two renewal notifications are sent, one
must be sent one month prior to expiration (±4
days) and one must be sent one week prior to
expiration (±3 days). If more that two alert
notifications are sent, the timing of two of them
must be comparable to the timings specified. [Exceptions allowed]
= At least one notification must be sent to the
registrant after expiration. {The timing to be specified.} [Exceptions allowed]
= If notifications are normally sent to a point
of contact using the domain in question, and
delivery had been interrupted by post-expiration
actions, post-expiration notifications must be
sent to some other contact point associated with the registrant if one exists.
= Notifications must include "push" methods in
addition to any "pull" methods - not solely be
via methods that require logging into the
registrar's system to retrieve them (ie the
Registrar's Domain Management Panel).
= The registration agreement and registrar web
site (if one is used) must clearly indicate what
methods will be used to deliver pre- and post-expiration notifications.
= Web site or sites reached via the domain name
must not longer be reachable through the use of
the domain name within 3-5 days after expiration.
[Exceptions allowed] <Note that this and the next
item alter the intent of the Autorenew Grace
Period, but it is exactly what most Registrars do
today, and there seems to be widespread belief
that this is the only relatively fail-safe method
of catching the RAE's attention. The exception
process will allow Registrars with other business
models and other notification methods to carry on
their businesses without change.>
= All non-web services must cease to function
within 3-5 days after expiration. [Exceptions allowed]
= If registrar allows any web access to the
domain name after the "disable" date, the page
shown must explicitly say that the domain has
expired and give instructions to the RAE on how to recover the domain.
= The price charged for post-expiration recovery
must be explicitly stated in the registration
agreement or on the Registrar's web site (if
any). This price must also be provided to the RAE
at registration time and when pre-and
post-expiration renewal notices are provided.
<Rationale: This is comparable to the current
requirement regarding RGP redemption pricing.>
= Modify WHOIS to clearly indicate whether a
domain has been renewed from a
registrant:registrar point of view. Specifically,
it should clearly identify a domain in the Auto
Renew Grace Period which has not been explicitly
renewed by the registrant <This proposal is the
one that would require significant effort on
behalf of all registrars and registries. If
adopted, it would require significant phase-in
time which should not impact the schedule of the other items.>
= In the event that ICANN gives reasonable notice
to Registrar that ICANN has published web content
providing educational materials with respect to
registrant responsibilities and the gTLD domain
life-cycle, and such content is developed in
consultation with Registrars, Registrars who have
a web presence must point to it. [Exceptions allowed]
= All Registrars must offer the RGP for gTLDs where the Registry offers
it.
= All RAA provisions applicable to Registrars
dealing with registrar-registrant interactions
must be carried out by either the registrar or,
at their option, by a reseller. In the latter
case, Registrars are still responsible for any breaches.
Registrar Exceptions
For all provisions where Exceptions are allowed,
the Registrar may submit a request to ICANN to
substitute some other mechanism instead of the
one(s) specified, and must demonstrate how this
alternative mechanism will provide at least the
same protection while better fitting to the
Registrar's business model or services. Such
requests will be reviewed by an impartial panel
(similar to that provided with the Registry RSTEP
process, or perhaps even the same panel) and
shall be acted upon in a timely manner by ICANN.
Consensus Policy - Registries
= All unsponsored gTLD Registries shall offer the
RGP. For currently existing gTLDs that do not
currently offer the RGP, a transition period
shall be allowed. All new gTLDs must offer the
RGP. There could be an automatic exemption for
TLDs that do not sell domains at all (what has
been referred to in the VI group as SRSU).
= Modify WHOIS to clearly indicate whether a
domain has been renewed from a
registrant:registrar point of view. <With caveat as noted above.>
Registrar Best Practices
This could perhaps be implemented in one of two ways.
a. The Registrar community can develop these Best
Practices including some methodology which will
give registrars an incentive to implement them if applicable. or
b. ICANN can develop these Best Practices and
provide a financial incentive to registrars who follow them.
These are not meant to be verbatim Best Practices
but will serve as a basis for their full development.
= Issue a warning if contact addresses use the
domain being registered / renewed / updated.
= Expiration-related provisions of registration
agreement clear and understandable by a non-lawyer, non-domain-professional.
= Provide notification of impact of not having
sufficient accurate contact information at time
of registration, renewal, ICANN-mandated Whois
update notice. Require positive acknowledgement if via web.
= Request at least two different modes of contact
information (example: e-mail and SMS) with explanation why two are needed.
Other issues to consider:
= Renaming the Autorenew Grace Period to make it
clear that it is not the Automatic Renewal option
offered by some Registrars to registrants.
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