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[gnso-pednr-dt] Proposed replacement for Recommendations 7 and 8

  • To: PEDNR <gnso-pednr-dt@xxxxxxxxx>
  • Subject: [gnso-pednr-dt] Proposed replacement for Recommendations 7 and 8
  • From: Alan Greenberg <alan.greenberg@xxxxxxxxx>
  • Date: Tue, 17 May 2011 13:35:10 -0400


The current Recommendations 7 and 8 co-mingle the issues of how the new educational material is to be created and how it is to be used.

I have drafted revised Recommendations 7 and 8 to separate the two aspects as well as incorporate the changes that we have agreed to address the comments received. I have not yet re-drafted the rational sections.

Recommendation 7

ICANN, in consultation with Registrars, ALAC and other interested parties, will develop educational materials about how to properly steward a domain name and how to prevent unintended loss. Such material may include registrant responsibilities and the gTLD domain life-cycle and instructions for keeping domain name records current.

Recommendation 8

In the event that ICANN gives reasonable notice to Registrars that ICANN has published web content as described in Recommendation 7: - Registrars, who have a web presence, must provide a link to the ICANN content on any website it may operate for domain name registration or renewal clearly displayed to its Registered Name Holders at least as clearly as its links to policies or notifications required to be displayed under ICANN Consensus Policies. - Registrars may also host similar material adapted to their specific practices and processes. - Registrar must point to the ICANN material in a communication sent to the registrant immediately following initial registration as well as in the mandated annual WHOIS reminder.


For your convenience, here is the original text as well as excerpts from the comments.

Recommendation #7: In the event that ICANN gives reasonable notice to Registrar that ICANN has published web content providing educational materials with respect to registrant responsibilities and the gTLD domain life-cycle, and such content is developed in consultation with Registrars, Registrars, who have a web presence, shall provide a link to the webpage on any website it may operate for domain name registration or renewal clearly displayed to its Registered Name Holders at least as clearly as its links to policies or notifications required to be displayed under ICANN Consensus Policies.

Rationale: Insufficient registrant understanding and education was identified as a significant problem and any attempt to address it will lower the number of problems experienced by registrants.

Recommendation #8: ICANN, with the support of Registrars, ALAC and other interested parties, is to develop educational materials about how to properly steward a domain name and how to prevent unintended loss. Once developed, Registrars are expected to link to or host that information on its web site, and send to the registrant in a communication immediately following initial registration as well as in the mandated annual WHOIS reminder. Such information should include a set of instructions for keeping domain name records current and for lessening the chance of mistakenly allowing the name to expire.

[Need to refine wording: expression "include a set of instruction" to include pointing to appropriate location where instructions can be found; pointing to ICANN registrant education site.]

Rationale: Insufficient registrant understanding and education was identified as a significant problem and any attempt to address it will lower the number of problems experienced by registrants.

Comments:

The WG agrees with the intent of the recommendation, but would instead encourage registrars to adapt the materials to fit with their own practices and policies, in addition to linking to ICANN developed content.

Support for this recommendation, but proposal that the recommendation should be revised by deleting the wording "are expected to" and inserting the term "must" instead.

In order to clarify the recommendation and address the comment, the WG agreed to take out 'or host' from the recommendation.

The WG agreed to update the recommendation to change 'with the support of' to 'in consultation with'.




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