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Re: [gnso-rap-dt] WHOIS availability

  • To: Greg Aaron <gaaron@xxxxxxxxxxxx>, Registration abuse list ICANN <gnso-rap-dt@xxxxxxxxx>
  • Subject: Re: [gnso-rap-dt] WHOIS availability
  • From: "Mike O'Connor" <mike@xxxxxxxxxx>
  • Date: Tue, 17 Nov 2009 15:31:36 -0600

hi Greg,

i'll join your detective gang.  :-)

mikey


On Nov 16, 2009, at 11:43 AM, Greg Aaron wrote:

Dear WG:

I have a uniformity of contracts item I'd like to look into. It is also a WHOIS issue, but it is directly relevant to our examinations of registration abuse topics, and avoids duplication of the current GNSO study efforts regarding WHOIS. I therefore think it's in scope for RAPWG, and am happy to hear your thoughts.

As you know, WHOIS is a vital tool when examining reports of malicious use. In "thick" registries, the registry contains the contact data, and provides authoritative WHOIS information. But in the "thin" .COM/.NET registry, the contact data is held by the registrars. Abuse statistics show us that a significant portion of the malicious activity on the Internet takes place on .COM/.NET domains and nameservers, and so the accessibility of .COM/.NET WHOIS contact data is vitally important.

Registry operators are contractually required to meet WHOIS Service Level Agreements (SLAs) -- ensuring that their WHOIS services are up for a certain amount of time each month, and respond at a certain minimum speed. However, registrars have no WHOIS SLA requirements. (See section 3.3 of the RAA at: http://www.icann.org/en/registrars/ra-agreement-21may09-en.htm )

In my professional work, I sometimes come upon registrars who do not appear to meet their existing contractual requirements, or whose WHOIS services appear to be functional only part of the time. This is anecdotal. I would therefore like to quantify the issues by seeing how a representative set of registrars make WHOIS available. Would anyone like to join me in this work?

All comments appreciated.

With best wishes,
--Greg


**********************************
Greg Aaron
Director, Key Account Management and Domain Security
Afilias
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gaaron@xxxxxxxxxxxx
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