[gnso-review-dt] RE: GNSO Review 360 Assessment Update

["Gomes, Chuck" <cgomes@xxxxxxxxxxxx>]

Here is my feedback.

Unless I missed it, it was not clear that the responder could stop at any point 
and continue completing the survey later.

There are way too many questions for which the answers require additional 
written clarification, thereby requiring excessive time to complete the survey.

In Question 8, I think the constituencies should be listed separately (e.g., 
ISCPC, BC, IPC, NCUC, NPOC).

Question 14 should allow more than one response.  The statement before the 
comment box assumes that the responder is completing the survey about one main 
group; that may be true for some and not for others.  What should a responder 
say if they are responding on behalf of the GNSO and all of its components 
rather that regarding in one part?

It is not clear in Question 15 that the responder can respond for more than one 
group in different questionnaires.

For Question 16, the following choice is not worded very well:  "Individuals 
who participate in the activities of the GNSO provide appropriate technical 
expertise to complete the work of the Group".    Not all individuals are 
expected to provide technical expertise.  A better way to work this might be 
like this:  "Appropriate technical expertise is provided to WGs as needed."

Also for Question 16, regarding "Individuals who participate in the activities 
of the GNSO engage sufficiently to complete the work of the Group", some do 
some don't.  The wording of the option is too broad and probably should be 
reworded.  It might be better to reword this sub-question something like this:  
"Most individuals who participate in the activities of the GNSO engage 
sufficiently to complete the work of the Group."

It took me 34 minutes to complete the survey but I skipped the open ended 
questions at the end.  If I completed the questionnaire for other groups 
besides the RySG, that time would be multiplied several times.

I hope I am wrong, but I am not confident that this 360 review will produce 
very reliable and useful data.  I think we are biting off way too much in one 
shot.  I still think that breaking it down into smaller components would help.

Chuck



From: owner-gnso-review-dt@xxxxxxxxx [mailto:owner-gnso-review-dt@xxxxxxxxx] On 
Behalf Of Larisa B. Gurnick
Sent: Wednesday, July 23, 2014 12:26 PM
To: gnso-review-dt@xxxxxxxxx
Cc: Richard G A Westlake
Subject: [gnso-review-dt] GNSO Review 360 Assessment Update

Dear All,

Westlake Governance, the independent examiner conducting the GNSO Review, has 
developed an online survey, based on the feedback you've provided.

Current status
Please note that in preparation for the launch of the 360 Assessment, work is 
still in progress, including the following elements:

1.      Introductory communications, including video from Jen, emails and blog.

2.      User-friendly means for responders to provide feedback relative to 
several GNSO Groups, if they wish.

3.      Definition of all acronyms and  various terms for clarity and 
appropriate context.

4.      Instructions for Question 14 to address the choice of responding to 
more or fewer questions based on one's familiarity and knowledge of the GNSO.

5.      Closing notes at the end of the survey, including next steps.

6.      Other items - including those based on your feedback.

Online 360 Assessment
You can view the latest draft of the online assessment 
here<https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1>.   The Westlake 
Governance team will participate in the call tomorrow to update you on their 
progress and next steps relative to the 360 Assessment, and to respond to your 
feedback.

Next steps
Please take the online 360 
Assessment<https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1> and provide 
your feedback, either during the GNSO Review Working Party scheduled call 
tomorrow (Thursday, 24 July at 14:00 UTC) or via the survey itself or email, by 
29 July 14:00 UTC.

*        The communication components and online 360 Assessment will be 
finalized on 30 July.

*        360 Assessment will be launched on 4 August.

*        Ongoing outreach and engagement activities.

*        Responses will be collected throughout August and into September, if 
needed to ensure a broad and diverse set of responses.

*        Westlake Governance will provide regular updates on the number and 
diversity of the responders.

Thank you for your valuable input into this process.
Best wishes,

Larisa B. Gurnick
Director, Strategic Initiatives
Internet Corporation for Assigned Names and Numbers (ICANN)
larisa.gurnick@xxxxxxxxx<mailto:larisa.gurnick@xxxxxxxxx>
310 383-8995