[npoc-voice] RE: TLD Application System (TAS) Interruption - Update (8 May 2012)| from ICANN

[Eduardo Monge <eduardo.monge@xxxxxxxxx>]

Dear NPOC Colleagues,

In follow up to a previous posting on the status of TLD Application System 
(TAS),  find below  a statement from ICANN dated 21 May 2012 indicating that 
the TAS was reopened and will remain open until 23:59 GMT/UTC on 30 May 2012 
and a recent tweet from ICANN reporting that TAS is working again.

Regards,

Eduardo Monge
NPOC Communication Committee Chair


____________________________________________________________________________________________________________________________

RT @antonyvc<https://twitter.com/antonyvc> 
‪#ICANN<https://twitter.com/search/%23ICANN> TAS appears to be working 
again...Thanks AVC. All applicants should please report any issues to customer 
service asap.
https://twitter.com/ICANN/status/205775708537106432



Statement by Akram Atallah, COO
21 May 2012

The TLD Application System, or TAS, has reopened. All registered applicants can 
now log in, review and submit their applications.

The system will remain open until 23:59 GMT/UTC on 30 May 2012. Consistent with 
our previous practice and to allow the application window to open as soon as 
possible, two-hour maintenance windows have been scheduled as follows: 22 May 
at 16:30 GMT/UTC, 25 May at 23:00 UTC, and 29 May at 22:00 UTC.

Applicants are encouraged to review "Top Things Users Should Know When TAS 
Reopens," posted on the new gTLD microsite at 
http://newgtlds.icann.org/en/applicants/tas/top-ten. The document provides 
advice on logging into and completing applications, submitting wire transfers, 
and contacting customer service with any issues users might encounter.

During the last few weeks, we have fixed the technical glitch that caused us to 
take the system offline. Also, to address user feedback, we have improved the 
overall system performance and the HTML preview function.

In our continuing review of the system logs and system traffic, we determined 
that in two instances, a single file might have been temporarily unavailable to 
an applicant. Full access to those two files has been restored. ICANN notified 
the affected users.

We recognize and regret the inconvenience caused by this glitch and the delayed 
closing of the application window.
Source: http://www.icann.org/en/news/announcements/announcement-21may12-en.htm



De: owner-npoc-voice@xxxxxxxxx [mailto:owner-npoc-voice@xxxxxxxxx] En nombre de 
Eduardo Monge
Enviado el: miércoles, 09 de mayo de 2012 08:59 a.m.
Para: npoc-voice@xxxxxxxxx
Asunto: [npoc-voice] TLD Application System (TAS) Interruption - Update (8 May 
2012)| from ICANN

Dear NPOC Colleagues,

See below the latest update to the status of the TLD Application System 
interruption:

http://www.icann.org/en/news/announcements/announcement-08may12-en.htm

Statement by Akram Atallah, COO
8 May 2012

ICANN is targeting 22 May 2012 as the intended reopening date for the 
TLDApplication System. It is anticipated that the system would remain open for 
five business days and close on 30 May. This takes account of the 28 May 
Memorial Day holiday in the United States.

We took TAS offline following a technical glitch that may have allowed some 
users to see some file names and user names of other users. We have seen no 
evidence that any TAS user intentionally did anything wrong in order to be able 
to see other users' information.

We have met our commitment to provide notice to all users on or before 8 May 
2012 by sending out notifications today.

The large majority of users are unaffected by the glitch. We continue to review 
the extensive database of system logs and system traffic, and any new and 
relevant information that emerges from this analysis will be shared with 
applicants in a timely way.

Even as late as yesterday, 7 May 2012, our packet-level research uncovered a 
new set of instances (in addition to those previously announced) where another 
applicant might have viewed a set of system-generated file names. It is 
possible that further analysis will also show that some of the parties that we 
have notified were not affected, but notice was provided out of an abundance of 
caution.

We thank everyone for your patience and apologize for the inconvenience the 
delay has caused.
·         Announcements<http://www.icann.org/en/news/announcements>

Sent from my iPhone
David A. Olive



Regards,


Eduardo Monge
NPOC Communication Committee Chair