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||Fri, March 16, 2001 at 4:22 AM GMT
||Microsoft Internet Explorer V5.0 using Windows 98
||Network Solutions needs to go out of business
After a few months of having to wrestle with Network
Solutions (ironic choice of name) I am out, $1,600 (had to rebuy my domain name from
GreatDomains.com because NS didn't really tell me I was being shut off, they just
sent one invoice and then multiple invoices for a domain that I actually didn't owe
them any money for), and many, many hours on the phone with them. The amount
of time I have spent on the phone with them is absurd.
I have one domain on hold
in the accounting department because they say I owe money, but when I call them and
look at whois I owe NOTHING. They are incompetent at best. I would LOVE
to see them put out of business just so I don't have to speak to their (I just learned
English yesterday) phone answerers again.
And on the bright side of things there
is Tucows OpenSRS. The two companies are like night and day! Tucows OpenSRS
deserves an award or something for being efficient and wonderful to deal with.
Network Solutions needs to just give up and do us all a favor!
Also... NS user
interface stinks. Nothing works the way it is supposed to. Even
if you have a user name and password for an account it doesn't mean you can actually
MOVE your domain to a new registry -- they'll do anything to get you to stay longer
just so they can get an extra $35 out of you.