Nobody will believe you - aside from those of us actually involved that is.Verbal
confession you may have are risky.
I do not trust them - I have been asked if I
will speak to officials over the phone - I will not.
If they cannot put the truth
on record - then it is not worth listening to.
My trust in authority has been abused
this way in the past - I will not be caught out again.
In reverse situation, a
UK Government department spun a lie out of something I said to them - you will not
believe me if I told you about it.
Best to always get everything down in writing.
I
have written evidence from USPTO and the UK Patent Office that they have know solution
to trademark problems for years.
I believe, indeed it is logical, that they must
have known answer from the start.
You have to look at the interests being served,
by not using it.
If they do not want to avoid 'consumer confusion', 'trademark
conflict' problems, to stop anybody 'passing off', to stop 'unfair competition' and
therefore allow 'free speech' - then they are corrupt.