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Username: domini
Date/Time: Sat, September 8, 2001 at 2:39 PM GMT
Browser: Netscape Communicator V4.51 using Windows 98
Subject: surrendering .info domains



we are an italian ISP and we created for our customers an automated .info domains pre-registration site which was connected to several authorized Afilias' registrars.

During the sunrise period, some of our customers registered .info domains using fake trademark information.

After further investigations, we contacted and convinced them to surrender those domains for which they had no right under the sunrise rules.

I tried to contact Afilias by email, with no results, asking them about the procedure of surrendering a .info domain. Do you know how this works, how long it takes, when and how those domains would be available again? Our customers made a mistake and they want to fix this matter, if they follow the procedure and Afilias ignores it, can they do something about avoiding troubles caused by the a later response from Afilias?

Thank you


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