Return to New TLD Agreements Forum - Message Thread - FAQ

Username: benclarkiii
Date/Time: Mon, October 15, 2001 at 12:16 AM GMT (Sun, October 14, 2001 at 8:16 PM EDT)
Browser: Microsoft Internet Explorer V5.01 using Windows NT 5.0
Subject: Neulevel doesn't have my domain name apps from Verisign

Message:
 

 
        I applied for 50 domain name applications (all for the same domain
name) with Verisign and was billed $175.  I filed 1 IP claim with
Neulevel for $90.

When the IP conflict emails went out I didn't receive one.  I have
called BOTH companies repeatedly and have spoken with several senior
people.  Verisign claims they sent my 50 records to Neulevel.
Neulevel claims they never received them.  AND NONE OF THE
SO-CALLED-MANAGERS AT EITHER COMPANY WILL PICK UP THE PHONE AND CALL
THE OTHER COMPANY TO FIND OUT WHY THIS PROBLEM OCCURRED.

Now the deadline has passed and I don't even have a
shot at my domain name.  I'm extremely upset at how mismanaged this
debacle has been.

If I were any of you that filed a domain name application I would
double check to be sure that it actually got sent to Neulevel.  Don't
assume Neulevel has it!!

Maybe ICANN can help solve this problem.

Ben Clark

     
     

 


Message Thread: