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Username: mole
Date/Time: Wed, October 31, 2001 at 2:03 PM GMT
Browser: Microsoft Internet Explorer V6.0 using Windows NT 5.0
Subject: Netsol cannot solve the problem since they effectively spun your names into no mans land.



I have forwarded your letter to the appropriate personnel at Verisign.


Michael Flanagan
Customer Service
660 Newtown Yardley Road- Suite 105
Newtown, PA 18940 USA
215.504.1758 Fax
----- Original Message -----
From: "xxxx" xxx@xxxxx
Sent: Tuesday, October 30, 2001 5:42 AM
Subject: Netsol .info registration lost in space

> I purchased from Netsol on Oct 1st prior to the
> shutdown of the .info registry for repairs.
> This name is now lost in space without me nor Netsol able (or cares to) to
> fix it.
> The data entry fields are all wrong, except for the registrant name, which
> is me.
> I cannot access the name as Netsol has not put it into my account manager.
> cannot reregister the name because it is 'taken'
> The name has been freezed by some technical giltch. How do I get back the
> name? Your help is very much appreciated, since Netsol refuses to
> acknowledge responsibility for this and is letting the name float in
> Many hundreds of Netsol registrants are experiencing the same problem.
> Regards,
> xxxx


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