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Username: GettingScrewed
Date/Time: Sat, December 8, 2001 at 10:59 AM GMT
Browser: Microsoft Internet Explorer V4.01 using Windows 98
Subject: Verisign Can't Even Provide URL Forwarding For .INFO, 3 Weeks After Charging Me


It's true, I ordered and paid for the forwarding of 3 .INFO domains, 2 of 3 still don't resolve.  After 3 separate sessions with Verisign's "Chat Support", I was finally told: "We're having some trouble with some of the .INFO domain names". 

The .INFO rollout and the awful service from a too-large percentage of "ICANN-approved" registrars documents how little ICANN cares about the end-user.         


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