As you are aware, the .info and .biz gTLD was launched a few months
ago. Due to startup problems with both Afilias and NeuLevel registrys systems and
our interface with those systems, some of your .info and .biz domain name application(s)
were not processed by Afilias and NeuLevel prior to the registry going live.
However, we attempted to process them on the go-live date or shortly thereafter.
you have paid a pre-reg fee, the entire amount you paid will go towards the purchase
of any successful pre-reg domain name captures from Registrars.com, net of any previous
refunds or chargebacks. If a credit balance still exists in your account, we
will apply this amount towards future domain name purchases up to the time Registrars.com
is migrated over to VeriSign, Inc..
Please ensure your Payee information, mailing
address, and credit card number/expiry date in the domain control panel is up to
date. Click on "Edit My Info" to change this. However, do not change
your email address since the credit only applies to this current email address.
you paid and pre-registered a .name, .pro, .museum, and/or .aero domain name, you
will also receive a credit for that since Registrars.com will not be pre-registering
those domain names anymore. If you wish to do so, please visit VeriSign's pre-reg
below a list of your pre-registration dollar transactions and successful captures
(indicated with a "CAPTURE" beside the domain name, if any):
blah blah blah