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Username: O
Date/Time: Tue, March 5, 2002 at 1:27 AM GMT
Browser: Microsoft Internet Explorer V5.5 using Windows NT 5.0
Score: 5
Subject: NeuLevel explains the fiasco. But doesn't fix the problem.


There are many Registrars participating in the new "round-robin" selection process.  In some cases, these Registrars have resellers that also offer registration services.  Among these resellers, there are several companies guaranteeing registration of domain names in the new round-robin process.
Please be advised that no Registrar or reseller can guarantee successful registration.  Also, NeuLevel cannot regulate resellers' activities.

During the round-robin process, the selection order of the Registrars will be randomized, and the individual applications within each Registrar's queue will be randomized.  When a selection round reaches an application for a name that has not yet been selected, that application will result in the registration of the name.  When a selection round reaches a name that has already been awarded,
that application and that Registrar will be skipped.    

Because no preference will be shown toward any particular Registrar during the round-robin process, no Registrar can guarantee registration of a domain name.

And because the randomization is based on the individual Registrars and their queues, no reseller can guarantee registration.

A list of participating Registrars is available at, . 

Please let us know if you have further questions or concerns.  Thank you.

Kind Regards
NeuLevel Customer Support


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