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Username: sfeibish
Date/Time: Wed, March 13, 2002 at 4:20 PM GMT
Browser: AOL Browser V7.0 using Windows 98
Score: 5
Subject: reasons you might not be able to login

Message:
 

 
1.  The UserID or Password is incorrect.

Try copying the UserID and Password from the email to the
Login screen. 

If the copy operation doesn't work, contact Neulevel and
ask them to give you a new userid/password, or ask them to
perform the operation for you.

I don't actually know if Neulevel will or won't help you.
But you don't lose anything by contacting them.

2.  You already logged in with that UserID Password and either
completed the proceed/cancel operation, or stopped the operation
without pressing the "logout" button.

In this case you get that same invalid userid message, "Login invalid, please try again".

Contact Neulevel and ask them to give you a new userid/password, or ask them to perform the operation for you.

Again, I don't actually know if Neulevel will or won't help you.
You don't lose anything by contacting them or your registrar.

============

The only problem I've run into is, once when I input the userid and
password, an error page came up saying "the page would not display".
Fortunately, the userid and password were still valid.

     
     

 


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