I refer to the draft of 4.2 (l) on the Ombudsman role. Just a minor point but in (iii) can we tweak the language to be non gendered? We could use his and her, as drafted in (ii) but I would prefer no gendered terms at all. We could use their or them rather than his or hers. My suggestion_ (i) The Ombudsman shall be entitled to seek any outside expert assistance as the Ombudsman deems reasonably necessary to 15 perform this task to the extent it is within the budget allocated to this task. (ii) The Ombudsman shall submit to the Board Governance Committee their substantive evaluation of the Reconsideration Request within 15 days of the Ombudsman's receipt of the Reconsideration Request. The Board Governance Committee shall thereafter promptly proceed to review and consideration. (iii) For those Reconsideration Requests involving matters for which the Ombudsman has, in advance of the filing of the Reconsideration Request, taken a position while performing their role as the Ombudsman pursuant to Article 5 of these Bylaws, or involving the Ombudsman's conduct in some way, the Ombudsman shall recuse themself and the Board Governance Committee shall review the Reconsideration Request without involvement by the Ombudsman. Chris LaHatte Ombudsman Blog <https://omblog.icann.org/> https://omblog.icann.org/ Webpage <http://www.icann.org/en/help/ombudsman> http://www.icann.org/en/help/ombudsman Please leave feedback on how I am doing <http://www.icannombudsman.feedback/> http://www.icannombudsman.feedback/ Pronouns used: he, his, him Confidentiality All matters brought before the Ombudsman shall be treated as confidential. The Ombudsman shall also take all reasonable steps necessary to preserve the privacy of, and to avoid harm to, those parties not involved in the complaint being investigated by the Ombudsman. The Ombudsman shall only make inquiries about, or advise staff or Board members of the existence and identity of, a complainant in order to further the resolution of the complaint. The Ombudsman shall take all reasonable steps necessary to ensure that if staff and Board members are made aware of the existence and identity of a complainant, they agree to maintain the confidential nature of such information, except as necessary to further the resolution of a complaint.