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experience in dealing with Verisign is that they are incredibly even-handed in their
negotiations with smaller companies (such as mine, Bigstep). Moreover, whenever
we have had an issue that needed their help to resolve, they have been accommodating
and generous in providing any needed technical assistance. As a resource constrained
start-up, this has been a welcome surprise.
Additionally, Verisign has helped
introduce us to a variety of prospective business partners. Finally, they have
shared critical insights and learning into several new businesses we are exploring.
All of these were done with absolutely no opportunity for financial or other gain
on their part. As a member of the Internet community, and a company that represents
the interests on small businesses on the web, this has greatly impressed everyone
Again while I understand both sides of this argument, Verisign has
clearly proven to my company that they have earned the right to retain the Registrar.