Registerfly.com - Unable to renew domains

[JB <jb@xxxxxxx>]

Hello,

I'm looking for help in renewing several domains registered with 
Registerfly.com, an Enom reseller.

Registerfly.com has not been able to renew domains for over a week and 
several domains I own have expired or will expire in the next few days.

Registerfly.com has charged my account for the renewals but claim they 
are unable to renew the domains because of technical problems. To date, 
I have been unable to speak with a supervisor or anyone willing to 
correct the problem.

Is there anyway to compel Registerfly to renew my domains, which they 
have already charged my credit card for?

Does ICANN have any over-site or influence with these companies?

John Burden