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Complaint about Ombudsman

  • To: comments-atrt2-recommendations-09jan14@xxxxxxxxx
  • Subject: Complaint about Ombudsman
  • From: Scott Thompson <scott63t@xxxxxxxxx>
  • Date: Wed, 19 Feb 2014 21:06:13 -0600

I would like to express my concern about the handling of complaints,
properly submitted and documented, to the Ombudsman about SPAM email.  I
have submitted my complaints using ICANN procedures but the ICANN
Compliance department did not handle the complaints or enforce registrar
contracts as written.  When that was not done as indicated I filed a
complaint with the ICANN Ombudsman about the failure to enforce the rules
but the Ombudsman did not investigate the cases.

I feel that if this system can not follow it's own rules and procedures and
can not properly investigate and take actions based on your own rules and
policies, ICANN is a failure and should itself be replaced with something
that can properly supervise and enforce the rules of the Internet.  I hope
that you will consider this in your investigations and work to fix this
problem as soon as possible


Scott Thompson

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