Universal Acceptance Initiative
ARI Registry Services welcomes the opportunity to comment on ICANN's Universal Acceptance Initiative: An Abridged Roadmap. We support the comments that have been submitted by the APTLD and also offer the following comments for consideration. During London, ICANN and community members discussed how ICANN could best implement the Strategy Panel on the Public Responsibility Framework recommendations on ICANN's public responsibility and serving the global public interest, which the Panel defined as follows: "As one of the stewards of the Internet, ICANN recognizes it has a responsibility to protect and promote the global public interest, both throughout its work, and in collaboration with other entities. ICANN's public responsibility permeates all areas of its work and is at the core of its operations. ICANN defines the global public interest, in relation to the Internet, as ensuring the Internet becomes, and continues to be, stable, inclusive, and accessible across the globe so that all may enjoy the benefits of a single and open Internet. In addressing its public responsibility, ICANN must build trust in the Internet and its governance ecosystem." It would seem that as the organisation responsible for the introduction of new TLDs, including IDN TLDs, ICANN has a global public interest responsibility in making sure that what has been claimed as the biggest change to the Internet since it began actually works and is accessible to everyone. Universal acceptance of all TLDs is critical to the overall success of the new gTLD program and ultimate trust in the Internet and as such should this should be a high priority for ICANN. ICANN should be a driving force behind ensuring that registrants have a consistent and predictable experience when they use the Internet. Creating a sense of urgency is an admirable goal, but it's difficult to understand how this will motivate stakeholders to take proper action and what purpose it serves without being underpinned by concrete deliverables. The roadmap is heavy on rhetoric and light on detail: it is significantly focussed on raising awareness of the problems and sharing information whereas a considerable focus should be on finding solutions. The roadmap should include targets, timeframes and concrete examples. How will ICANN be educational and pro-active-what's the target audience, what's the reach, what's the message. How will promoting internationalised email as a way to enable full functionality of IDN TLDs actually overcome the fact that IDN based email is almost non-existent-what will ICANN do in order to remedy this problem? More concrete steps towards resolving the problem could include undertaking IDN research and analysis in order to better understand the problem and share this with stakeholders with a view to finding solutions. ICANN could provide funding (or research grants) for university and private sector development of services that use IDNs. Rather than providing another roadmap, we believe that a plan that clearly identifies the what, how, who and when would be a better tool for focussing activities and striving towards deliverables that lead to Universal Acceptance of all TLDS-which should be the ultimate aim of the plan. Regards, Donna DONNA AUSTIN Policy and Industry Affairs Officer ARI REGISTRY SERVICES Melbourne | Los Angeles P +1 310 890 9655 P +61 3 9866 3710 E donna.austin@xxxxxxxxxxxxxxx W www.ariservices.com Follow us on Twitter The information contained in this communication is intended for the named recipients only. It is subject to copyright and may contain legally privileged and confidential information and if you are not an intended recipient you must not use, copy, distribute or take any action in reliance on it. If you have received this communication in error, please delete all copies from your system and notify us immediately.