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RE: [gnso-dt-wg] IPC RFI Report
- To: gnso-dt-wg@xxxxxxxxx
- Subject: RE: [gnso-dt-wg] IPC RFI Report
- From: Tim Ruiz <tim@xxxxxxxxxxx>
- Date: Thu, 27 Sep 2007 16:27:29 -0700
<html><body><div>Mike, I think Jothan's summary in 4.3 is fairly accurate based
on my own dicussions with various registrars. </div>
<div> </div>
<div>Olof, the RFI text summaries get really confusing following Question 10.
Questions 11 and 12 are skipped and Question 13 is listed with all of the
answers for 11-13 being under it. The problem is that some of the responses,
mine included, end up looking like we were responding to 13 when in fact we
weren't. It looks like Go Daddy supports a minimum registration which we
absolutely do not. I think this needs to be clarified and cleaned up
some.</div>
<div> </div>
<div><BR>Tim <BR></div>
<div ><BR><BR>
<BLOCKQUOTE style="PADDING-LEFT: 8px; MARGIN-LEFT: 8px; BORDER-LEFT: blue 2px
solid" webmail="1">-------- Original Message --------<BR>Subject: RE:
[gnso-dt-wg] IPC RFI Report<BR>From: "Mike Rodenbaugh"
<mxrodenbaugh@xxxxxxxxx><BR>Date: Thu, September 27, 2007 2:03 pm<BR>To:
"'Rosette, Kristina'" <krosette@xxxxxxx>, "'Jeffrey
Eckhaus'"<BR><jeckhaus@xxxxxxxxxxxx>, "'Neuman, Jeff'"
<Jeff.Neuman@xxxxxxxxxx>, <BR><gnso-dt-wg@xxxxxxxxx><BR><BR>
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<DIV class=Section1>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'">We need to document in the report how many registrars
contributed to the response in 4.3. Was it voted on by the Registrars
Constituency?<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'">I am editing that section substantially, to keep it to
facts rather than policy argument as much as possible. Curious to hear
from Tim Ruiz, Margie Milam and other registrar reps who may have comments on
4.3 as currently drafted.<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'">Thanks.<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY:
'Calibri','sans-serif'"><o:p> </o:p></SPAN></div>
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<div><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:
'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt;
FONT-FAMILY: 'Tahoma','sans-serif'"> owner-gnso-dt-wg@xxxxxxxxx
[mailto:owner-gnso-dt-wg@xxxxxxxxx] <B>On Behalf Of </B>Rosette,
Kristina<BR><B>Sent:</B> Thursday, September 27, 2007 11:42 AM<BR><B>To:</B>
Jeffrey Eckhaus; Neuman, Jeff; gnso-dt-wg@xxxxxxxxx<BR><B>Subject:</B> RE:
[gnso-dt-wg] IPC RFI Report<o:p></o:p></SPAN></div></DIV></DIV>
<div><o:p> </o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Jeff,</SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Speaking of the registrars response, when will the
underlying documentation and data for Section 4.3 be released? I've
been delaying comments pending that information.</SPAN><o:p></o:p></div>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Amazon.com; iTunes</SPAN><o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">I keep coming back to the same question: Even if I
agree that a grace period is needed for purposes of cart hold, fraud
remedies, and proactive monitoring, why does the name need to resolve to
anything during that time?</SPAN><o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Kristina </SPAN><o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'"> </SPAN><o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
<div> <o:p></o:p></div></DIV>
<DIV>
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<HR align=center width="100%" SIZE=2>
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<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN style="FONT-SIZE: 10pt;
FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE:
10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Jeffrey Eckhaus
[mailto:jeckhaus@xxxxxxxxxxxx] <BR><B>Sent:</B> Thursday, September 27, 2007
2:30 PM<BR><B>To:</B> Rosette, Kristina; Neuman, Jeff;
gnso-dt-wg@xxxxxxxxx<BR><B>Subject:</B> RE: [gnso-dt-wg] IPC RFI
Report</SPAN><o:p></o:p></P></DIV>
<BLOCKQUOTE style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0in">
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">Kristina,<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">The use of AGP for typos in one use of the AGP as per the
Registrars response, it is not the sole use. <o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">As to your question on statistics, tracking the number of
refunds specifically for typos is not a statistic we track as a business as
there many other key sales metrics that we need to monitor that are more
important to our business. That does not mean it is not significant, we just do
not feel a need to track it as we know we have the Add Grace Period for these
errors. <o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">If we or others did track this, we would not likely share
this, as it is proprietary information and our data is our livelihood when we
are all selling a similar product. <o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">I would also like to respond to your question below with
another question. You state “</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR:
blue; FONT-FAMILY: 'Arial','sans-serif'">Other online industries have had to
develop strategies to deal with credit card fraud”, </SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">can you
name another online industries that have successfully dealt with online fraud
and how they accomplished this? If so, we would love to know and learn these
practices. <o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">You have also asked what other avenues have been explored
and found insufficient and the truth is probably very few as we have the Add
Grace Period as a legitimate and successful use, so why would we need to
explore other avenues at this time. <o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">Thanks<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">Jeff<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
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<div><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:
'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt;
FONT-FAMILY: 'Tahoma','sans-serif'"> owner-gnso-dt-wg@xxxxxxxxx
[mailto:owner-gnso-dt-wg@xxxxxxxxx] <B>On Behalf Of </B>Rosette,
Kristina<BR><B>Sent:</B> Thursday, September 27, 2007 2:06 PM<BR><B>To:</B>
Neuman, Jeff; gnso-dt-wg@xxxxxxxxx<BR><B>Subject:</B> RE: [gnso-dt-wg] IPC RFI
Report</SPAN><o:p></o:p></div></DIV>
<div><o:p> </o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Jeff,</SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">I meant to answer the other part of your question.
I can't speak for the entire IPC at the moment.. Personally, I have yet
to be persuaded that one of the reasons provided is indeed relevant and haven't
been persuaded that the other "legitimate reasons" can be solved/addressed
only by an AGP. For example: </SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Where is the data on the use of AGP w/r/t typos? If
it's that important to keep it, the data is presumably being tracked.
Show me the data. Do all registrars really issue refunds? The terms
of use for many either say to the contrary or grant them the right to charge a
fee</SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Other online industries have had to develop strategies to
deal with credit card fraud. Why is the domain registration industry
different? Is a 5-day grace period really the only answer?
</SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">In terms of the product testing, why is the AGP the only
answer? What other avenues have been explored and found
insufficient?</SPAN><o:p></o:p></div>
<div> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY:
'Arial','sans-serif'">Kristina </SPAN><o:p></o:p></div>
<BLOCKQUOTE style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0in">
<div><o:p> </o:p></div>
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</DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN style="FONT-SIZE: 10pt;
FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE:
10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Neuman, Jeff
[mailto:Jeff.Neuman@xxxxxxxxxx] <BR><B>Sent:</B> Thursday, September 27, 2007
1:35 PM<BR><B>To:</B> Rosette, Kristina;
gnso-dt-wg@xxxxxxxxx<BR><B>Subject:</B> RE: [gnso-dt-wg] IPC RFI
Report</SPAN><o:p></o:p></P>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">Kristina,<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">I note the last paragraph of your report
states:<o:p></o:p></SPAN></div>
<P class=MsoNormal style="MARGIN-RIGHT: 71.85pt"><A target=_blank
name=OLE_LINK2></A><A target=_blank name=OLE_LINK1></A><o:p> </o:p></P>
<P class=MsoNormal style="MARGIN-RIGHT: 71.85pt">Virtually all respondents made
clear that they believe the negative effects of domain tasting far outweigh the
benefits, if any, and thus believe the best possible solution is elimination of
the AGP. <o:p></o:p></P>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">A question I have, and to be honestly I cant remember
what the IPC survey said, but was the following question ever posted to the
IPC:<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">“If it is possible to eliminate domain name tasting
while at the same time retaining the AGP for the purposes for which it was
intended, would they still believe the best possible solution is eliminating
the AGP?”<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'">The reason I ask is that I believe it is possible to do
both. I believe it is possible to eliminate (or at least drastically
reduce tasting), while at the same time allowing a certain amount of deletes
for legitimate reasons. I respectfully ask that the IPC be open to those
possible solutions. Taking the hard line stance of eliminating the AGP at
all costs, in my view, may be counterproductive in the long
run.<o:p></o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<div><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
'Arial','sans-serif'"><o:p> </o:p></SPAN></div>
<DIV>
<P style="MARGIN: 0in 0in 0pt"><STRONG><SPAN style="COLOR: maroon">Jeffrey J.
Neuman, Esq</SPAN></STRONG><SPAN style="COLOR: maroon">.</SPAN><SPAN
style="COLOR: black"> <BR></SPAN><SPAN style="FONT-SIZE: 10pt; COLOR:
maroon">Sr. Director, Law, Advanced Services & </SPAN><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; COLOR:
maroon">Business Development</SPAN><SPAN style="COLOR:
black"> <o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt"><B><SPAN style="COLOR: maroon">NeuStar,
Inc.</SPAN></B><SPAN style="COLOR: black"> <BR></SPAN><SPAN style="FONT-SIZE:
10pt; COLOR: maroon">e-mail: </SPAN><U><SPAN style="FONT-SIZE: 10pt; COLOR:
blue"><A title=mailto:Jeff.Neuman@xxxxxxxxxx
href="mailto:Jeff.Neuman@xxxxxxxxxx" target=_blank
_onClick="Popup.composeWindow('pcompose.php?sendto=Jeff.Neuman%40Neustar.us');;
return false;"><SPAN style="FONT-SIZE: 12pt">Jeff.Neuman@xxxxxxxxxx</SPAN></A>
</SPAN></U><o:p></o:p></P></DIV>
<DIV>
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<div><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:
'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt;
FONT-FAMILY: 'Tahoma','sans-serif'"> owner-gnso-dt-wg@xxxxxxxxx
[mailto:owner-gnso-dt-wg@xxxxxxxxx] <B>On Behalf Of </B>Rosette,
Kristina<BR><B>Sent:</B> Thursday, September 27, 2007 1:09 PM<BR><B>To:</B>
gnso-dt-wg@xxxxxxxxx<BR><B>Subject:</B> [gnso-dt-wg] IPC RFI
Report</SPAN><o:p></o:p></div></DIV>
<div><o:p> </o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:
'Arial','sans-serif'">All,</SPAN> <o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">The
attached document contains a summary of the results of the IPC RFI.
(Olof, I'll send you a one or two sentence summary for the
beginning.)</SPAN><o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Please
note that the IPC RFI questions in draft 1.4 are not the questions as
posed. The correct set is the one I posted earlier
today.</SPAN><o:p></o:p></div>
<div><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Kristina
</SPAN><o:p></o:p></div>
<div><o:p> </o:p></div></BLOCKQUOTE></BLOCKQUOTE></DIV></BLOCKQUOTE></DIV></body></html>
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