[gnso-osc-ccc] ACTIONS/SUMMARY: OSC Communications Work Team 16 Sept Meeting

[Julie Hedlund <julie.hedlund@xxxxxxxxx>]

Dear Work Team members,

Here are the action items and summary from today's meeting.  These also are 
posted to the wiki at: 
https://st.icann.org/icann-osc/index.cgi?osc_communications_team.  Note that 
the excellent presentation Scott provided today also is posted to the wiki.  
Please let me know if you have any questions.

Best regards,

Julie

Action Items:
Task 3: Soliciting Meaningful Feedback (Helen and Zbynek)
--Work Team members should review the Draft Recommendations from Zbynek 
provided previously to the list.
Task 4: Improve Coordination with ICANN Structures (Mason)
--Mason will complete his analysis of what is being done already in ICANN and 
what needs to be done. Mason will draft an outline/template document for output.

Summary:
*Tasks 1 and 2: Scott Pinzon, Ken Bour, and Chris Chaplow presented their 
proposal for how to enhance GNSO.icann.org. They based their ideas on the 
business requirements previously approved by the CCT, supplemented by the 
results of 17 in-depth interviews and 230 survey responses from users of 
gnso.icann.org and icann.org. According to the research, the top three most 
common tasks of visitors to gnso.icann.org are: 1) Trying to find a specific 
document; 2) Managing tasks by using the GNSO calendar; and 3) Trying to learn 
the latest developments on a policy issue. Scott and team then presented seven 
wireframe pages indicating how the site could be reorganized to optimize for 
those three tasks. Additionally, they shared ideas on how the site could become 
friendlier to newcomers and reflect the human side of the GNSO community. The 
chair and co-chair endorsed the proposed approach as work product of the CCT, 
and are now seeking opportunities to gain further input from GNSO 
constituencies.