Re: [gnso-pednr-dt] Post expiry domain email functionality.

[Helen <helen@xxxxxxxxxxxxxxx>]

Well in the case in which multiple email reminders of the domain 
expiration have been sent over the last 90 days and yet are ignored, a 
wake up call is preferable to allowing this to continue until the domain 
is deleted.
That is a much nastier "wakeup call".
What happens in such companies is often no one knows who is responsible 
for the domain so nothing is done.
This obviously needs to be addressed and quickly.

Please keep in mind that the registrant can choose whoever they wish for 
email and web hosting quite independently of the registrar so trying to 
track this down in all cases may be rather difficult.
A pop-up warning for the login?
That would only work if the registrant is using a very specific web 
based interface and the provider has specifically programmed it for this 
purpose and that the provider is a aware that the domain name 
registration has expired even if the domain web hosting email set-up has 
not......
However disabling email very temporarily until they can be bothered to 
actually pay for their domain name would give a failure message that is 
quite noticeable.
Helen


On 26/05/2010 1:23 AM, Sivasubramanian M wrote:
> Hello Helen
>
>
> On Wed, May 26, 2010 at 1:29 AM, Helen <helen@xxxxxxxxxxxxxxx 
> <mailto:helen@xxxxxxxxxxxxxxx>> wrote:
>     A suprising number of registrants notice their domain has expired
>     only because the email stops functioning.
>
>
> Again it is the idea of ruining a communication line, discarding all 
> email communication to the domain just to give the registrant a wake 
> up call ! It is harsh if this is the reason why email functionality 
> should be interrupted.
>     So they might try asking questions of their registrar.
>     Or they might actually look at their website.
>     If it doesn't resolve or preferably:
>     If it says clearly "this domain has expired.. click here to
>     renew"  isn't that much better?
>
>
> A domain continued to resolve with a visible marque or pop up that 
> gives a renewal message is definitely a better and acceptable idea. If 
> the domain name continues to resolve then email could also be 
> undisturbed, perhaps with a pop up warning in the log in page, or 
> elsewhere.
>     Do we really want third parties involved?
>     And Google IS a registrar so wouldn't this be a conflict?
>
>
> In the event where it is decided not to allow the domain name to 
> resolve, it becomes imperative that the messages inwards are not 
> discarded. If Registrars don't want to extend that courtesy to the 
> Registrants at least they could refrain from blocking an icann service 
> or a third party service.
> I dropped the Google name illustratively. The service provider could 
> be anyone.
>       Helen
>          
>
>     On 25/05/2010 10:57 AM, Michele Neylon :: Blacknight wrote:
> >     On 25 May 2010, at 14:53, Sivasubramanian M wrote:
> >
> >        
> > >     Dear Michelle
> > >
> > >
> > >     On Tue, May 25, 2010 at 4:24 PM, Michele Neylon :: 
> > > Blacknight<michele@xxxxxxxxxxxxx>  <mailto:michele@xxxxxxxxxxxxx>  wrote:
> > >
> > >
> > >     On 25 May 2010, at 11:31, Sivasubramanian M wrote:
> > >
> > >          
> > > >     Hello
> > > >
> > > >     I asked some Google Executives if there could be a technical solution from 
> > > > an external service provider such as Gmail to the post expiry domain email 
> > > > situation. The question was sent by email with a copy to Olivier Crepin Leblond 
> > > > of ISOC England / Euralo.
> > > >
> > > >     While he doesn't find the commercial prospects for the external service 
> > > > provider convincing, his response points to the fact that technically there is 
> > > > a definite way out of the problem.
> > > >            
> > >     So who is going to pay for it?
> > >
> > >     Definitely not the Registrars. It it takes it will take shape as a service 
> > > for which the Registrants will pay
> > >          
> >     Siva
> >
> >     Pay who and how?
> >
> >     Bearing in mind that you're talking about registrants who haven't renewed 
> > their domain names ...
> >
> >
> >        
> > >     or it will be a service offered on a neo-Interent-business model by a 
> > > company such as Google or MSN or it will be an ICANN supported service by a 
> > > third party.
> > >
> > >
> > >
> > >          
> > > >     It is not necessary to abruptly discontinue email service in a post expiry 
> > > > situation.
> > > >            
> > >     Until you can answer the key question about who is going to pay for it then 
> > > it is going to be necessary
> > >
> > >     Just because it's technically "possible" doesn't render it viable and the 
> > > email exchange clearly supports the view that we have all been promoting for months. It 
> > > makes MORE sense for the registrant to simply renew the domain name in a timely fashion.
> > >
> > >     I agree that it makes more sense for Registrants to renew their domain 
> > > names in time. But I am concerned about those Registrants (even if they are a 
> > > smaller proportion) whose domain names expire unnoticed.
> > >          
> >     And so you expect this "magical" email service to "know" where the mail is 
> > meant to go?
> >
> >     You also expect people to be able to access it as well I assume?
> >
> >     How?
> >
> >
> >
> >        
> > >     Also your suggestion in this email exchange suggests that ICANN would somehow want to 
> > > get involved with an "icann owned or icann-assigned server" (sic) is disturbing.
> > >     Do you even understand what ICANN's role is in all this?
> > >
> > >     What is wrong if I want ICANN to get involved in an ICANN owned or 
> > > icann-assigned server? It is not disproportionately expensive and it is a 
> > > direct service to domain Registrants about whom ICANN is supposed to care !
> > >          
> >     How are you qualified to decide what is expensive and what isn't?
> >
> >     Just to satisfy my own curiousity ...
> >
> >     How many mail users do you currently manage?
> >
> >     How many mail servers do you currently manage?
> >
> >     How many mail servers have you configured?
> >
> >
> >        
> > >          
> > > >     The email exchange is attached as a PDF for the committee to act upon 
> > > > futher.
> > > >            
> > >     What committee?.
> > >
> > >     Sorry, I meant WG. This PEDNR WG
> > >          
> >     OK
> >
> >        
> > >     Sivasubramanian M
> > >
> > >
> > >
> > >     Mr Michele Neylon
> > >     Blacknight Solutions
> > >     Hosting&  Colocation, Brand Protection
> > >     ICANN Accredited Registrar
> > >     http://www.blacknight.com/
> > >     http://blog.blacknight.com/
> > >     http://mneylon.tel
> > >     Intl. +353 (0) 59  9183072
> > >     US: 213-233-1612
> > >     UK: 0844 484 9361
> > >     Locall: 1850 929 929
> > >     Twitter:http://twitter.com/mneylon
> > >     -------------------------------
> > >     Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
> > >     Road,Graiguecullen,Carlow,Ireland  Company No.: 370845
> > >
> > >
> > >
> > >          
> >     Mr Michele Neylon Blacknight Solutions Hosting & Colocation,
> >     Brand Protection ICANN Accredited Registrar
> >     http://www.blacknight.com/ http://blog.blacknight.com/
> >     http://mneylon.tel Intl. +353 (0) 59 9183072 US: 213-233-1612 UK:
> >     0844 484 9361 Fax. +353 (0) 1 4811 763
> >     ------------------------------- Blacknight Internet Solutions
> >     Ltd, Unit 12A,Barrowside Business Park,Sleaty
> >     Road,Graiguecullen,Carlow,
> >     Ireland  Company No.: 370845
> >
> >
> >     .
> >
> >