RE: [gnso-pednr-dt] another data-point

["Tim Ruiz" <tim@xxxxxxxxxxx>]

One of the problems with these type of anecdotes is that the writer does
not know the nature of the business arrangement and/or applicable
agreement. It has been fairly common (although more so in the past) that
a hosting company bundle a domain with it's hosting. If you cancel the
hosting or don't renew it, you could also lose the domain. There is
nothing wrong with that legally, policy wise, etc., and it in no way
necessarily means the hosting provider is deficient in it's service or
trying to pull anything underhanded.

Tim

> -------- Original Message --------
> Subject: [gnso-pednr-dt] another data-point
> From: "Mike O'Connor" <mike@xxxxxxxxxx>
> Date: Wed, September 22, 2010 10:28 am
> To: "PEDNR (gnso-pednr-dt@xxxxxxxxx)" <gnso-pednr-dt@xxxxxxxxx>
> 
> i know, i know, we don't have any data.  we just have stories.  here's 
> another story for the pile...
> 
> 
> 
> 
> 
> http://www.elliotsblog.com/hosting-companies-should-not-be-listed-as-domain-owner-for-clients-6360
> 
> Hosting Companies Should Not Be Listed as Domain Owner for Clients
>               By Elliot Silver
> I was looking through some upcoming NameJet dropping domain auctions via 
> FreshDrop,
>  and I noticed something that I found to be appalling. Hosting companies
>  either dropping the ball on renewals or not doing enough to help their 
> current or former customers with their domain name assets.
> I generally do a historical Whois search for domain names I might 
> have an interest in bidding on at auction. From this, I can see who 
> previously owned it and try to figure out why they either didn�t find 
> the domain name valuable enough to keep or why the domain name may have 
> been allowed to expire.
> On four consecutive searches today, I saw that the previous 
> registrant email was a hosting company. What this means to me is that 
> the hosting company didn�t pay the renewal bill either because they 
> didn�t realize it needed to be renewed, their client no longer works 
> with the company, or, probably the least likely of the bunch, the client
>  no longer wanted the domain name.
> Since these were very good domain names I searched, it�s unlikely 
> that the client simply opted to not renew the domain name. Another 
> unlikely thing is that the hosting company dropped the ball. I presume 
> they manage other domain names and they would certainly get emails, so 
> it�s unlikely they simply forgot because there would be some severe 
> liability for that I would think.
> What is likely in my opinion is that the client no longer works with 
> the hosting company, and the hosting company didn�t feel compelled to 
> let the client know their domain name was going to expire. They probably
>  just didn�t feel like going through the effort of ensuring a safe 
> transfer. Instead, since they didn�t have orders to renew the domain 
> name, and since they wouldn�t be compensated for renewing it without 
> those orders, they took the easy way out and just let the domain names 
> expire.
> Of course it�s the client�s job to keep tabs on its assets. However, I
>  think it�s irresponsible or a hosting company to register a domain name
>  on behalf of a client and keep the Whois information in the name of the
>  company � specifically the registrant email where renewal notices are 
> sent. If a relationship ends, the hosting company shouldn�t have to pay 
> for a former client�s renewals, but the responsibility shouldn�t become 
> theirs either.
> 
> 
> 
> - - - - - - - - -
> phone         651-647-6109  
> fax           866-280-2356  
> web   http://www.haven2.com
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> Google, etc.)
> 
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