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RE: [gnso-review-dt] Additional input on 360 Assessment Questions
- To: "'Gomes, Chuck'" <cgomes@xxxxxxxxxxxx>, "'Jen Wolfe'" <jwolfe@xxxxxxxxxxxxxxx>, <gnso-review-dt@xxxxxxxxx>
- Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
- From: "Ron Andruff" <ra@xxxxxxxxxxxxxxx>
- Date: Wed, 4 Jun 2014 14:15:02 -0400
Dear Chuck and all,
I asked for clarification on the question, as previously noted. Here is the
(revised) response:
“Has internal decision making been effectively driven by the group Charter?”
Kind regards,
RA
Ron Andruff
dotSport LLC
<http://www.lifedotsport.com> www.lifedotsport.com
From: owner-gnso-review-dt@xxxxxxxxx [mailto:owner-gnso-review-dt@xxxxxxxxx] On
Behalf Of Gomes, Chuck
Sent: Tuesday, June 3, 2014 20:03
To: Ron Andruff; 'Jen Wolfe'; gnso-review-dt@xxxxxxxxx
Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
Ron,
Regarding the added question, what is meant by the GNSO Structure Charter? I
don’t know what that is.
Regarding the request for clarification in several of the questions for what
‘group’ is referred to or what ‘GNSO/structural component’ refers to, my
understanding from the discussion we had a couple meetings ago is that those
refer to the groups in the columns to the right. I think we agreed in that
meeting to make that clearer and to avoid the term ‘GNSO/structural component’;
one suggestion made was that we use the term ‘group’ but if you have a term
that would make it clearer, that would be helpful.
Chuck
From: owner-gnso-review-dt@xxxxxxxxx <mailto:owner-gnso-review-dt@xxxxxxxxx>
[mailto:owner-gnso-review-dt@xxxxxxxxx] On Behalf Of Ron Andruff
Sent: Tuesday, June 03, 2014 6:16 PM
To: 'Jen Wolfe'; gnso-review-dt@xxxxxxxxx <mailto:gnso-review-dt@xxxxxxxxx>
Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
Dear Jennifer and all,
I sent the draft Survey to the BC list with a request for input again today,
and then I took a longer look at the questions myself. A number of things
caught my attention, as noted below:
#1 notes that a link will be provided to the Charter or Bylaws – does this mean
links to all structural components and GNSO Bylaws? We will need to, or
redesign this question.
One BC member would like to add: “How has internal decision making been
effectively driven by the GNSO Structure Charter?” If agreed to by the WP, we
will need to ask this as a separate question to ensure the two questions are
not conflated into one.
#1 also states: “If no, please explain” but there is no instruction as to where
a respondent would add there explanation and I didn’t see that space on the
Survey form.
#2 Also notes: “please provide additional comments” but does not designate
where to provide them.
#3 Need to define: “key interested parties”. Otherwise it is impossible to get
consistent responses to this question to give us a true data point.
#5 “If no, provide specifics.” Where?
#7 “How effective are invitations to global community to get involved…” If we
are discussing structural component outreach, we should make it clear. If we
are discussing ICANN’s business outreach department (Chris Mondini), we should
be clear. In the end, I am not sure what exactly is being asked with this
question, so we need to tighten it up.
#8 We are asking two questions here: “… encourage participation…?” and “make it
easy?” Let’s break this into two separate questions to get two clear data
points, e.g. ‘yes’ on encouraging participation; ‘no’ to how easy it is/was.
#10 “Does the membership provide…” Confusing. I believe it is asking me if my
membership in the BC provides the things noted, but I am not sure. We need
clarify this question better to get consistent data.
#12 “…coordinate with other ICANN structures?” Need to define what other ICANN
structures are. We (will) define “GNSO” and “structural components”, so what
are other ICANN structures precisely?
#13 “Does the group…” Need to define who “the group” is. To that end, it
would be very helpful if we can harmonize terms across the Survey rather than
introducing new ones throughout that need definition. That may or may not be
possible, but we must – again – ensure that we don’t get a mish mash of data
because our questions were interpreted differently by different respondents.
#15 “How well aligned are organizational goals and objectives…” Define whose
organizational goals and objectives. I understand that the various
SO/AC/Constituencies are noted on the survey, but this could mean ’ICANN’ by
the way the question is phrased.
#17 “Does the GNSO/structural component provide the Community with adequate
time…” I’m wondering if this question should be rephrased to: Does ICANN
provide…? The issue of adequate time is not a GNSO problem, rather staff
generating all manner of things that the Community needs to address and, more
often than not, on very short time frames. At least that is how I see it… ;o)
#21 Asks five nuanced questions (a-e). We need to break these out into 5
separate questions to get the 5 answers.
#23 Finishes with the question: “What are they?” but again does not say where
to detail the responses.
#25 Similar to #21 above, need to break out each individual question.
#27 “Has the GNSO/structural component measured the impact of its
outcomes/work?” Suggest rephrasing to: Has the GNSO… applied any metrics to
determine the impact… Small change, but it will reveal which metrics along
with what has been measured.
I welcome other WP member’s input/comment to my suggestions.
Thank you.
Kind regards,
RA
Ron Andruff
dotSport LLC
<http://www.lifedotsport.com> www.lifedotsport.com
From: Jen Wolfe [mailto:jwolfe@xxxxxxxxxxxxxxx]
<mailto:[mailto:jwolfe@xxxxxxxxxxxxxxx]>
Sent: Tuesday, June 3, 2014 10:59
To: Gomes, Chuck; Ron Andruff; gnso-review-dt@xxxxxxxxx
<mailto:gnso-review-dt@xxxxxxxxx>
Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
Thanks Ron and Chuck for great feedback. I agree with your comments and would
like to also suggest that we add a question about how well the GNSO does at
inviting and encouraging new participation and engaging new leaders in order to
avoid the volunteer burn out mentioned below. Succession is a critical issue
in most organizations and yet it isn’t really touched on in these questions. I
think it may be helpful to ask– how does the GNSO attract and retain new talent
to provide succession in leadership and volunteerism?
I encourage everyone on this working party to take time in the next day or so
to review the questions and provide any additional feedback on list or during
the call.
Our goal by this Thursday will be to finalize feedback on the language and
scope of the questions so that we can then plan to convene in London to discuss
outreach and the plan to test the survey before it is launched.
I know everyone is very busy and appreciate your time and commitment to ensure
the 360 Assessment of the GNSO is as effective as possible.
Thank you!
Jen
jennifer c. WOLFE, esq., apr, SSBB
Founder & President, wolfe domain, a digital brand strategy advisory firm
Co-Managing Partner, Wolfe Sadler Breen Morasch & Colby, intellectual property
law, INTL Trademark Law Firm of the Year 2013
513.746.2801
IAM 300 - TOp 300 global ip strategists 2011, 2012 & 2013
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Domain Names Rewired
From: owner-gnso-review-dt@xxxxxxxxx <mailto:owner-gnso-review-dt@xxxxxxxxx>
[mailto:owner-gnso-review-dt@xxxxxxxxx] On Behalf Of Gomes, Chuck
Sent: Thursday, May 29, 2014 5:14 PM
To: Ron Andruff; gnso-review-dt@xxxxxxxxx <mailto:gnso-review-dt@xxxxxxxxx>
Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
Thanks for the feedback Ron. Do you think that another question should be
added regarding bandwidth?
Chuck
From: Ron Andruff [mailto:ra@xxxxxxxxxxxxxxx]
Sent: Thursday, May 29, 2014 4:48 PM
To: Gomes, Chuck; gnso-review-dt@xxxxxxxxx <mailto:gnso-review-dt@xxxxxxxxx>
Subject: RE: [gnso-review-dt] Additional input on 360 Assessment Questions
Thanks for the constructive amendments/suggestions, Chuck. I concur with you
on all that you have noted. Reading your comments on Q26 brought up a question
in my mind: Considering the demands of a bottom-up multistakeholder model, is
the applicable body able to develop policy recommendations in a timely manner?
This type of question may provide insight into constituency/SO/AC capacity. As
we all know – certainly everyone on this list – there is a relatively small
core of volunteers, backed up by a distant ‘support group’, if you will, and
all of those people only have so much bandwidth. Bandwidth speaks to the issue
of how many hands we have on deck as opposed to volunteer burnout, which we may
be conflating to mean the same thing. A data point on this would separate
those two issues and perhaps give us a better look at how the MSM really works.
Kind regards,
RA
Ron Andruff
dotSport LLC
<http://www.lifedotsport.com> www.lifedotsport.com
From: owner-gnso-review-dt@xxxxxxxxx <mailto:owner-gnso-review-dt@xxxxxxxxx>
[mailto:owner-gnso-review-dt@xxxxxxxxx]
<mailto:[mailto:owner-gnso-review-dt@xxxxxxxxx]> On Behalf Of Gomes, Chuck
Sent: Thursday, May 29, 2014 15:42
To: gnso-review-dt@xxxxxxxxx <mailto:gnso-review-dt@xxxxxxxxx>
Subject: [gnso-review-dt] Additional input on 360 Assessment Questions
Here is one idea for improving the wording in the questions to deal with the
concern that Ron expressed: instead of saying “the governing or leadership
body” or “the GNSO/structural component” say “applicable group”. In the
introductory instructions it would also probably be helpful to say something
like this: “When the questions refer to ‘applicable group’, they are referring
to one of the following groups: GNSO overall, GNSO Council, GNSO SG or
Constituency, or GNSO Working Group.”
Question 24 seems unclear to me: “How well did the GNSO/structural component’s
key products/outputs meet your expectations?” First of all, I don’t think that
‘products’ is a very good term to use because GNSO groups don’t produce
products in the traditional sense of the term. Also, using the past tense
seems to imply a specific occurrence in the past and I think we are looking for
a continuum of experience. Here is a suggestion for rewording: “How well have
the outputs of the applicable group met your expectations?” A similar change
could be made in Question 25.
I am not sure that Question 26 is going to yield very helpful information: “In
terms of quantity, has the GNSO/structural component completed a sufficient
number of decisions and proposed policies?” It may be that there is more than
one question being asked here. Here are some possible questions in place of
the current one: “Is the applicable group able to make decisions in a timely
manner? Is the applicable group able to respond to requests for comments in a
timely manner? Is the GNSO Council able to act on WG policy recommendations in
a timely manner? Considering the demands of a bottom-up multistakeholder
model, are working groups able to develop policy recommendations in a timely
manner? (Note that some of my suggested questions would not apply to all
groups so, if they are used, they would need to be presented differently.)
I encourage everyone to freely critique my suggestions and/or add to them.
Chuck
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