[gnso-thickwhoispdp-wg] assessment questionnaire

["Mike O'Connor" <mike@xxxxxxxxxx>]

hi all,

as i mentioned on the call yesterday, i've volunteered us to be the test-case 
for a new self-assessment questionnaire being developed by the GNSO Standing 
Committee on Improvements (SCI).

i'd just like to add a few words to Ron's note (see below).  i hope that 
*everybody* who has participated in this working group will fill this out, 
including those of you who were not able to participate actively throughout our 
work.  

i also hope that you fill this out "for real" and not just as an exercise to 
see whether the form is working correctly.  from a selfish perspective i'm 
looking for frank feedback on my performance as chair (there's a section for 
that) in addition to all the other things that we the SCI are hoping to learn 
from this kind of questionnaire going forward.

thanks,

mikey

Dear Mikey,
 
As a member of the Standing Committee on Improvements Implementation (SCI), you 
have been intimately involved in helping develop a new instrument that we are 
calling “Working Group Self-Assessment.” Delving back into the history of the 
GNSO Improvements initiative (2008-2012), it had always been envisioned that 
there would be team member evaluations of Working Group processes; however, no 
prescription for such an instrument had been undertaken until now. The purpose 
of these assessments is to provide Chartering Organizations, such as the GNSO 
Council, important information about how well its Working Groups are 
functioning through an examination of their Inputs -> Processes -> Outputs and 
ultimately leading to continuing process improvements.
 
As the Chair of the “Thick WHOIS” Working Group, we appreciate your willingness 
to ask your team members if they would help us test the latest version of the 
questionnaire that has been customized at this link: 
http://thickwhois.questionpro.com. All of the background information and 
instructions are contained within the instrument, so there is little more that 
you need to do other than provide an invitation and, say, a 2-3 week timeframe 
to complete it.  
 
Our consultant, Ken Bour, will monitor the completion process, provide status 
updates to the SCI, and be available to provide technical assistance if needed 
by any of your team members.
 
It would be most helpful if your members would complete the questionnaire as 
though it were a real self-assessment for the “Thick WHOIS” Working Group, 
despite it being a test at this time. That approach will ensure that the 
instrument is thoroughly and exhaustively tested.
 
How to Provide Further Feedback to the SCI
The questionnaire is designed, of course, to ask about Working Group members’ 
experiences – not the Working Group itself. To provide your team members with a 
place where they can provide feedback about the instrument, we created a 
separate page in the “Thick WHOIS” ICANN Wiki space (Link: 
https://community.icann.org/x/pVZ-Ag) where that type of information can be 
aggregated. We are also set up to accept emails if any of your members would 
prefer that method. Please ask them to submit any feedback to our Consultant on 
this project: Ken Bour at ken.bour@xxxxxxxxxxx.
 
In particular, we are interested in learning:
·         Are the questions intelligible and is the wording clear as to intent?
·         Are the design and format straightforward?
·         Does the scaling (1-7) make sense?
·         Are the instructions clear?
·         Is the online presentation (QuestionPro) easy to complete?
·         Can the entire questionnaire be completed within 30 minutes?
·         Are there any important elements of the Working Group’s operations 
that have been neglected?
 
Thank you in advance for your WG’s involvement in testing this assessment 
instrument.
 
Ron Andruff, Chair, SCI
 
 
Ron Andruff
RNA Partners
www.rnapartners.com

PHONE: 651-647-6109, FAX: 866-280-2356, WEB: www.haven2.com, HANDLE: OConnorStP 
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