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Correction to MarkMonitor's Comments to Preliminary WHOIS Task Force Report with Additional Endorsements

  • To: <whois-services-comments@xxxxxxxxx>
  • Subject: Correction to MarkMonitor's Comments to Preliminary WHOIS Task Force Report with Additional Endorsements
  • From: "Margie Milam" <Margie.Milam@xxxxxxxxxxxxxxx>
  • Date: Thu, 18 Jan 2007 11:20:15 -0700

Dear Task Force Members:
Please note that the endorsement below referring to Mozilla was intended to be 
an individual endorsement, not a corporate endorsement, of the MarkMonitor 
Please accept this late clarification.  We apologize for any inconvenience in 
this regard.
Margie Milam
General Counsel
MarkMonitor Inc.

        -----Original Message----- 
        From: Margie Milam 
        Sent: Mon 1/15/2007 5:26 PM 
        To: whois-services-comments@xxxxxxxxx 
        Subject: RESENDING- Updated: MarkMonitor's Comments to Preliminary 
WHOIS Task Force Report with Additional Endorsements

        Dear Task Force Members:


        The organizations identified below join MarkMonitor in submitting 
comments to the two new WHOIS proposals described in the Report.




        Billions of Internet users benefit from the protection enabled by 
current WHOIS policy, which requires free, unrestricted and immediate access. 
If ICANN policy creates new obstacles or delays for those seeking to protect 
consumers from illegal activity involving domain names, Internet users will 
suffer. Thwarting the current and successful process will profoundly increase 
the number innocent consumers made victims by Internet criminals.


        The undersigned ask the WHOIS Task Force to recognize that brand owners 
are most often first to respond to online illegal activity and that they rely 
almost exclusively on WHOIS to identify and stop the persons behind such 
illegal conduct. Identification is criticalâit helps parties communicate and 
speed dispute resolution without legal action, and when such action is 
necessary, enables service of process, without which the legitimate rule of law 
cannot provide a safe environment for consumers and businesses on the Internet.


        While many legitimate and important privacy concerns exist over access 
to WHOIS data (for example, registration data of a battered womenâs shelter 
site) many others seek anonymity as a cover for nefarious intent like cyber 
squatting, phishing and other for profit illegitimate behavior. While those 
with ill-intent profit from anonymity, consumers and legitimate online commerce 
suffer, often unknowingly. We request that ICANN evaluate models that offer 
protection from those who seek to abuse the system while making decisions 
related to blocking access to WHOIS data.


        We therefore ask that ICANN and the WHOIS Task Force act on the behalf 
of Internet users and consumers to preserve the collective trust instilled in 
the Internet. We request that any new policies be examined by the WHOIS Task 
Force in light of their impact on consumers and those seeking to maintain and 
protect the safety and reliability of electronic commerce.


        To preserve order and maintain a sense of security and accountability 
for Internet users, we recommend the adoption of the Special Circumstances 


        Evaluation of Proposals

        I. The Operational Point of Contact (OPOC) Proposal


        The OPOC proposal is troubling for a number of reasons. First, it 
reduces the amount of information available in investigating instances of 
online abuse. Brand owners often rely on the various fields in WHOIS to track 
down cybersquatters and fraudsters. Reducing the amount of such information 
will likely cause delays for brand owners in identifying and commencing action 
against registrants who engage in illegal conduct.


        The OPOC proposal does not specify the qualifications, 
responsibilities, and standards to be applicable to the OPOC. For example, it 
is unclear whether the OPOC would be able to accept service of process for 
legal actions involving domain names, such as the UDRP. Under the proposal, the 
OPOC could be a party with no relationship to the actual registrant. Since the 
OPOC can be a third party (such as a proxy service or even a registrar), there 
is no assurance that important communications will be promptly forwarded to the 
registrant. Thus, cease & desist letters, domain transfer approvals, notices of 
inaccurate WHOIS information, phishing take-down notices, UDRP complaints and 
other similar communications may not be received and processed in a prompt 


        In addition, the OPOC proposal does not address the privacy concerns 
that have been raised as the primary reason for changing WHOIS policy. Without 
such improvements in privacy, it is difficult to justify the adoption of OPOC 
over the status quo.


        II. Special Circumstances Proposal


        The Special Circumstances proposal is preferable to the OPOC proposal 
because it provides a workable solution to the privacy concerns without 
significantly changing WHOIS for the vast majority of Internet users.


        The impact to brand owners should be minimal under the Special 
Circumstances proposal because registrants who misuse domain names to conduct 
illegal online activities should not qualify for the âspecial circumstances 
designationâ and therefore would continue to have their contact information 
displayed in the same manner as currently available today. The Special 
Circumstance proposal includes a practical mechanism that allows the WHOIS 
information to be revealed in the event the privacy designation is abused, or 
the domain name is used for commercial purposes.


        Thus, under the Special Circumstances proposal, brand owners would not 
need to significantly alter their current processes and procedures for 
monitoring, tracking and taking action against those illegally targeting their 
businesses and consumers.


        Respectfully submitted,



        Irfan Salim

        President and CEO

        MarkMonitor, Inc.

        San Francisco, California, USA



        Co-signed by:



        Abbott Laboratories

        Abbott Park, IL USA


        Activision Inc.

        Santa Monica, CA USA


        Acushnet Company

        Fairhaven, MA USA


        Advanced Micro Devices

        Sunnyvale, CA USA


        Alliance Data

        Dallas, TX USA


        ALLTEL Communications Corp.

        Sandusky, OH USA


        Anti-Phishing Working Group

        San Francisco, CA USA


        Apple Computer

        Cupertino, CA USA


        Avaya Inc.  

        Basking Ridge, NJ USA


        Bank of America

        Charlotte, NC USA



        London, ENGLAND


        Bell Canada International

        Montreal, PQ CANADA


        Booz Allen Hamilton

        Mclean, VA USA

        Bose Corporation

        Framingham, MA USA


        British Sky Broadcasting

        London, ENGLAND


        Boy Scouts of America

        Newark, NJ USA


        Canadian Broadcasting Corp.

        Ottawa ON CANADA


        Capmark Financial Group Inc.

        Harsham, PA USA


        Carfax Inc.

        Fairfax, VA USA


        CarMax Business Services 

        Richmond, VA USA


        Carnival Corporation

        Miami, FL USA


        Caterpillar Inc.

        Peoria, IL USA


        Cingular Wireless

        Atlanta, GA USA



        New York, NY USA


        CMS Energy

        Jackson, MI USA

        Coldwater Creek

        Sandpoint, ID USA



        Detroit, MI USA


        Conair Corp.

        East Windsor, NJ USA


        Consumers Energy

        Jackson, MI USA


        Coors Global Properties, Inc.

        Golden, CO USA


        Dell, Inc.

        Round Rock, TX USA


        Delta Airlines

        Atlanta, GA USA



        Doctorâs Associates Inc.

        Milford, CT USA


        Dole Food Companies Inc.

        Westlake Village, CA USA


        dotBERLIN GmbH & Co. KG

        Berlin, GERMANY


        eBay Inc.

        San Jose, CA USA


        E.I. du Pont de Nemours & Co.

        Wilmington, DE USA


        EMCOR Group

        London, ENGLAND


        First Data Corporation

        Greenwood Village, CO USA


        Fontainebleau Resorts

        Las Vegas, NV USA


        Forbes Media LLC

        New York, NY USA


        Ford Motor Company 

        Dearborn, MI USA


        Franklin Templeton Invest.

        San Mateo, CA USA



        Olathe, KS USA


        General Motors Corporation

        Detroit, MI USA


        Hasbro Inc.

        Pawtucket, RI USA


        Hilton Hotels Corporation

        Beverly Hills, CA USA


        HouseValues Inc.

        Kirkland, WA USA



        Armonk, NY USA


        InfoSpace Inc.

        Bellevue, WA USA



        Charlotte, NC USA


        InterContinental Hotels Group

        Windsor, ENGLAND


        International Data Group

        Boston, MA USA


        Kelly Services

        Troy, MI USA


        Knowledge Adventure

        Schiller Park, IL USA



        London, ENGLAND


        Live Nation

        Beverly Hills, CA USA


        Logitech Inc

        Romanel-sur-Morges Caud



        Santa Clara, CA USA


        Mercer Human Resource

        New York, NY USA



        Redmond, WA USA


        Molson Canada

        Montreal, PQ CANADA


        Mortonâs The Steakhouse

        Chicago, IL USA



        Mountain View, CA USA



        Woodbridge, NJ USA


        News America Incorporated

        New York, NY USA


        Nordstrom Inc.

        Seattle, WA USA


        Novell Inc.

        Waltham, MA USA



        San Leandro, CA USA


        Overstock.com Inc.

        Salt Lake City, UT USA


        PACCAR Inc.

        Bellevue, WA USA


        Paypal Inc.

        San Jose, CA USA



        Wellesley, MA USA


        PetSmart Inc.

        Phoenix, AZ USA



        Norwalk, CA USA



        Huntington Beach, CA USA


        Raymond James Financial

        St. Petersburg, FL USA


        Renold plc

        Manchester, ENGLAND



        New York, NY USA



        Jabiru, Australia



        London, ENGLAND


        SB Management Services Inc.



        Sherwin-Williams Co.

        Cleveland, OH USA



        Sakai, Osaka JAPAN


        Shopping Inc.

        Brisnane, CA USA


        Silverpop Systems

        Atlanta, GA USA


        Snap-on Inc et al

        Kenosha, WI USA


        State Farm

        Bloomington, IL USA


        T. Rowe Price

        Baltimore, MD USA


        Tahitian Noni International

        Provo, UT USA


        Terex Corporation

        Westport, CT USA


        The Body Shop International

        Littlehampton, ENGLAND


        The Clearing House

        New York, NY USA


        The Cobalt Group Inc.

        Seattle, WA USA


        The Dial Corporation

        Scottsdale, AZ USA


        The Goodyear Tire & Rubber Co.

        Amherst, NY USA


        The Saul Zaentz Company

        Berkely, CA USA


        The Scotts Company LLC

        Marysville, OH USA


        Visa International

        Foster City, CA USA


        W.L. Gore & Associates Inc.

        Putzburnn, Bayern GERMANY


        Warner Bros. Entertainment 

        Burbank, CA USA


        Washington Mutual Inc.

        Seattle, WA USA


        Watson Pharmaceuticals

        Corona, CA USA



        Wilmington, DE USA


        Wells Fargo

        San Francisco, CA USA


        Wm. Wrigley Jr. Company

        Chicago, IL USA


        Yahoo! Inc.

        Sunnyvale, CA USA


        Young Life

        Colorado Springs, CO USA


        Zurich Insurance Company

        Zurich SWITZERLAND

        Additional Endorsements since 1/12/07:




        Leap of Faith Financial Services Inc.

        Ontario, CANADA





        Yum Brands

        Louisville, KY USA





        Thomas Flannagan

                    Noble Brown

        Fatima Vazquez




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