[gnso-consumercci-dt] RE: WHOIS Review - consumer definition

[Liz Gasster <liz.gasster@xxxxxxxxx>]

Hi Rosemary,

Margie is out having knee surgery so I will share what I know.  The Whois 
Review Team was asked to review WHOIS policy and its implementation to assess 
the extent to which WHOIS policy is effective and its implementation meets the 
legitimate needs of law enforcement and promotes consumer trust, so you are 
right, the Review Team spent some time discussing what is meant by "consumer 
trust" and how to assess it.  I know that the group did discuss several 
possible definitions of consumer trust, but I am not sure that they settled on 
a particular definition.

My understanding is that instead they decided to  engage an independent 
consumer research organization to undertake data collection and analysis of 
consumer trust as it relates to the commitment to provide unrestricted and 
public access to accurate and complete WHOIS information.  Here is a link to 
the announcement:  
http://www.icann.org/en/announcements/announcement-10jul11-en.htm

More information about the current work of the Whois Review Team can be found 
here:  https://community.icann.org/display/whoisreview/WHOIS+Policy+Review+Team.

I hope this is helpful.  Emily Taylor is the Review Team Chair and may be able 
to provide additional insights. I can provide contact information should you 
wish to reach out to her.

Best regards, Liz


From: owner-gnso-consumercci-dt@xxxxxxxxx 
[mailto:owner-gnso-consumercci-dt@xxxxxxxxx] On Behalf Of Rosemary Sinclair
Sent: Tuesday, August 16, 2011 12:07 AM
To: gnso-consumercci-dt@xxxxxxxxx
Cc: Margie Milam
Subject: [gnso-consumercci-dt] WHOIS Review - consumer definition

Hi Margie

Was chatting with Peter Nettlefold yesterday re our Consumer Metrics work and 
the fun we are having working on the definitions...

I understand that the WHOIS Review Team had a similar amount of fun...

And wondered whether you or someone else from ICANN staff might be able to 
share some of the relevant learnings from that work?

Cheers

Rosemary

Rosemary Sinclair
Director | External Relations
Australian School of Business | Level 3 Building L5 | UNSW | Sydney  NSW  2052
Direct:  +61 2 9385 6228 | Fax: +61 2 9385 5933
Email: rosemary.sinclair@xxxxxxxxxxx<diana.ramsay@xxxxxxxxxxx>  
www.asb.unsw.edu.au<http://www.business.unsw.edu.au/>

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