Re: [gnso-consumercci-dt] Fwd: Proposal for more metrics to keep track of

[Michael Salazar <michael.salazar@xxxxxxxxx>]

All, 

My sincere apologies for not being able to attend recent conference calls
- been a "little" distracted on being operational ready for the launch of
the program in 33 days!!

Olivier - my thoughts on the proposed measurements you have outlined (and
I admit to being an outsider given my recent participation record):

SOCIETAL  - might users initially be confused no matter what measures are
put in place to prevent confusion?  My  concern is that we will most
certainly get some sort of negative result initially but those negative
results will tend to decline over time as users become accustomed to a
different structure (or as search engines find ways to effectively handle
the introduction of a number of new gTLDs).  I am not sure if this
necessarily measures the success (or not) of the program.


SPAM - Would this be by all new gTLDs versus existing TLDs?  I know we
have stayed away from creating categories of gTLDs because our view is
that the user community/market will naturally create those categories.
Perhaps this can be measured by categories of gTLDs (as defined by the
community/market) as opposed to all new gTLDs.  My concern is combining
gTLDs that have taken appropriate measures with those that have not and
using this as an overall measure of the program.



On 12/9/11 1:24 PM, "Olivier MJ Crepin-Leblond" <ocl@xxxxxxx> wrote:

>
>Dear all,
>
>having cut out at least 10 times during the call (180mph plus tunnels
>etc. on the railway line), I was not able to voice my input regarding
>the measures from the perspective of an Internet user and non registrant.
>I conclude that it is practically impossible to take part in a
>conference call on a cellular phone whilst on the Paris to London
>Eurostar high speed train. ;-)
>
>As I have mentioned at the end of the call, the metrics table is a great
>piece of work, but I am concerned that it only incorporates consumer
>metrics and no user metric (as in "user that is not a registrant")
>
>I propose the following measurements:
>
>* SOCIETAL
>- confusion induced in Internet users, by introduction of new gTLDs (can
>be derived from a regular on-line opinion poll)
>
>* SPAM
>- percentage of spam received by a "honeypot", using new gTLDs, as a
>percentage of all spam received
>
>* FRAUD
>- any non linear rise in fraudulent transactions caused by phishing sites
>- percentage of detected phishing sites using a new gTLD
>
>* RECORDS
>- percentage of invalid/suspect WHOIS records in each new gTLD
>
>* TECHNICAL
>- a whole set of metrics about the cleanliness of the new gTLD zones
>(already included in some of our metrics - this is essentially a report
>in the cleanliness of the DNS -- errors in the zone (commas instead of
>dots etc.), erroneous IP addresses, malformed domains, etc.
>
>Please be so kind to let me know if this is feasible and along your line
>of thinking.
>
>Kind regards,
>
>Olivier
>
>-- 
>Olivier MJ Crépin-Leblond, PhD
>http://www.gih.com/ocl.html
>
>
>