Re: [gnso-dow123] Accuracy Proposal

[Vittorio Bertola <vb@xxxxxxxxxxxxxx>]

Ross Rader ha scritto:
> > - In which language would attempts to contact the registrant be made?
>
> Whatever language the registrar and registrant have agreed to use for
> communications such as this. 

Perhaps there should be something such as a "preferred language[s]" 
field in the registrant information? Many registrars have multi-language 
operations and it might not be evident in which language the 
registration was conducted.

Also, how do you deal with the reseller situation? Here in Italy we have 
hundreds of local companies selling gTLD domains, but only two are 
accredited registrars; also, often it is your website maker, not you, 
who takes care of the registration. This way, you would possibly end up 
signing a contract in Italian using a website in Italian, but being 
associated to a registrar from somewhere else (typically from the US, 
but not necessarily). So when the registrar contacts you, you might 
easily end up with a message you don't understand, or that falls 
straight into the unintelligible-foreign-language-spam category.

We might say that this is Not Our Problem, but a problem of the 
registrant... still, I fear it would be a significant problem in many 
parts of the world (how many accredited registrars you have, say, from 
the Arab world or from South-East Asia, and how many registrants speak 
English there?).

> > - What does it mean for the registrant to validly "respond"? If the
> > registrar rings the phone number and someone on the other end picks up
> > the phone and starts to speak in Vietnamese so that the caller can't
> > understand a word, would that be a valid response? And for postal mail,
> > would it be enough if the letter doesn't get back as undeliverable, or
> > would we require to get a written reply?
>
> The goal of these communications is not to contact the individual or
> organization, but to ensure that their whois data is accurate. As long
> as updated information is provided, it doesn't matter what the form of
> the response is.

I wasn't talking about getting updates, but about considering 
information valid or not. So let me rephrase the question: if you call 
the number and you get an unintelligible response in a language you 
don't understand, would that be considered as a valid contact, so that 
the domain stays ok, or would you put the domain on hold? I think that 
we need to be very clear on this kind of details (the devil usually lies 
in the details :-) ).

> > - What do you mean by the registrant "certifying" the validity of new
> > data? Would formal certification by public authorities be required?
>
> To put it another way, the Registrant would have to explicitly state
> that the new data is accurate and if found to be inaccurate, that they
> would be in violation of their registrant agreement. Breach of this
> agreement is grounds for terminating the agreement (i.e. deleting the name).

With "if found to be inaccurate", you mean that the registrar would 
immediately check the data? According to the proposal, this (if the 
registrant "certified" that the data is accurate) would not happen. Or 
do you mean "if found *later* to be inaccurate"? In that case, 
especially if some time has passed, there might be good reasons why the 
data was accurate at the time of the communication, but is not accurate 
any more, so I think you should restart the proceeding, rather than 
deleting the name.

> registrars. I do share your concerns regarding mandate, effectiveness,
> and so on. I too would appreciate understanding the accuracy
> requirements much better.

Please, is there anyone who can provide a compelling use case for this 
procedure?
--
vb.             [Vittorio Bertola - v.bertola [a] bertola.eu.org]<-----
http://bertola.eu.org/  <- Prima o poi...