Re: [gnso-frn-dt] weekly status report

[Marika Konings <marika.konings@xxxxxxxxx>]

Yes, it shouldn't be too difficult to put this into zoomerang (similar to
survey monkey). Once the DT has finalized the questions, I can develop a
draft for your review.

With best regards,

Marika

On 12/17/11 6:16 PM, "James M. Bladel" <jbladel@xxxxxxxxxxx> wrote:

>
>Mikey & Team:
>
>
>This looks like a good list.  We may want to add some reassurances about
>not asking Registrars to divulge any competitive information or "secret
>sauce."  I don't see anything on the list that's too egregious, but it's
>difficult to predict how others might respond.
>
>Also:  Can we impose upon Staff to put this in the form of a doodle poll
>or survey monkey thing?  It might simplify the distribution of the
>questions and help us track responses.
>
>
>Thanks--
>
>
>J.
>
>-------- Original Message --------
>Subject: [gnso-frn-dt] weekly status report
>From: "Mike O'Connor" <mike@xxxxxxxxxx>
>Date: Sat, December 17, 2011 10:49 am
>To: gnso-frn-dt@xxxxxxxxx
>
>hi all,
>
>here's the status report for the week. we're chugging right along.
>here's the current state of our "questions to registrars" for you to
>review.
>
>What is the source of complaints you receive?
> Customers?
> Other Registrars?
>Do you view the number of complaints as a significant burden/cost or a
>rather minor issue?
> Not very significant
> Significant burden
> Extremely burdensome
>Is there a trend (up, down, steady)?
>Are you seeing the same players or are there new ones entering -- is
>this proliferating?
>Where are they coming from?
> An entity connected to ICANN? How?
> Registrar
> Reseller
> Other
> What country are they coming from?
> Canada
> US
> UK
> Other
>What is the mechanism you use to govern your resellers to prevent FRNs?
> By contract?
> By limiting capability through the API?
> Other?
> Combination of the above?
>Representative examples of notices
>Impact on your operation or customers?
> Cost
> Lost customers
> Other
>What "holes" do you see in the new RAA? Do you think it provides
>sufficient mechanisms to address FRNs?
>What do feel is an appropriate role for ICANN in addressing this issue?
>
>please take a look at these before the call this Thursday (yes, there
>*is* going to be a call on Thursday -- at our new time -- at 1930 UDT --
>think of it as the FRN Holiday Party). i'm hopeful that we can wrap
>these up this week and push them along to the Registrars over the
>holidays.
>
>thanks,
>
>mikey
>
>
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