Re: [gnso-irtp-b-jun09] IRTP Audit

["Michele Neylon :: Blacknight" <michele@xxxxxxxxxxxxx>]

On 7 Sep 2010, at 14:54, Berry Cobb wrote:

> My quick read of results in the presentation shows a 24% non-compliance rate 
> of the 119 transaction reviewed.  I understand these are only initial results 
> on a very small amount of transactions, but the 24% number is concerning.
>  
> Would it be prudent for us to ask for details about how and why these 
> transactions failed compliance?


Berry

I believe Pam Little will be on the call next week, so maybe she might be able 
to address this query then. I've taken the liberty of CCing her on this

Regards

Michele






>  
>  
> Berry Cobb
> Infinity Portals LLC
> berrycobb@xxxxxxxxxxxxxxxxxxx
> http://infinityportals.com
> 720.839.5735
>  
> From: owner-gnso-irtp-b-jun09@xxxxxxxxx 
> [mailto:owner-gnso-irtp-b-jun09@xxxxxxxxx] On Behalf Of Marika Konings
> Sent: Wednesday, September 01, 2010 3:27 AM
> To: Gnso-irtp-b-jun09@xxxxxxxxx
> Subject: [gnso-irtp-b-jun09] IRTP Audit
>  
> Dear All,
> 
> As discussed yesterday, please find attached the slides that were presented 
> by Pam Little from the ICANN Compliance Department at the Registry-Registrar 
> meeting in Tokyo. Slides 10 – 13 cover the findings of the IRTP Beta Audit. 
> The full report is expected to be published shortly and we’ll forward it to 
> you as soon as available.
> 
> For your information, you’ll also find the audit plan attached as well as a 
> short description below.
> 
> Please let me know if you have any further questions.
> 
> Marika
> 
> ================
> 
> IRTP Audit - Background  
> 
> Transfer problems persistently top all consumer complaints received by ICANN. 
> Usually, they represented 20-30% of complaints that ICANN processed.  To 
> address this issue, an IRTP Audit Plan was designed and developed by 
> Contractual Compliance with input and feedback from a number of key registrar 
> representatives and various ICANN departments and a beta test on the IRTP 
> Audit Plan was conducted in May 2010.
> 
> Objectives
>  
> The primary purpose of the beta audit is to determine if the IRTP Audit Plan 
> is operationally sound. It was also designed to: 
>  
> ·        gain a better understanding of the actual transfer problems 
> encountered by consumers; 
> ·        gauge the level of registrar compliance with the IRTP;  and
> ·        raise registrar awareness of their obligations under the transfer 
> policy and encourage future compliance.

Mr Michele Neylon
Blacknight Solutions
Hosting & Colocation, Brand Protection
ICANN Accredited Registrar
http://www.blacknight.com/
http://blog.blacknight.com/
http://blacknight.mobi/
http://mneylon.tel
Intl. +353 (0) 59  9183072
US: 213-233-1612 
UK: 0844 484 9361
Locall: 1850 929 929
Direct Dial: +353 (0)59 9183090
Twitter: http://twitter.com/mneylon

PS: Check out our latest offers on domains & hosting: http://domainoffers.me/
-------------------------------
Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
Road,Graiguecullen,Carlow,Ireland  Company No.: 370845