RE: [gnso-irtp-b-jun09] IRTP Audit

["Berry Cobb" <berrycobb@xxxxxxxxxxxxxxxxxxx>]

My quick read of results in the presentation shows a 24% non-compliance rate
of the 119 transaction reviewed.  I understand these are only initial
results on a very small amount of transactions, but the 24% number is
concerning.

 

Would it be prudent for us to ask for details about how and why these
transactions failed compliance?

 

 

Berry Cobb

Infinity Portals LLC

berrycobb@xxxxxxxxxxxxxxxxxxx

http://infinityportals.com

720.839.5735

 

From: owner-gnso-irtp-b-jun09@xxxxxxxxx
[mailto:owner-gnso-irtp-b-jun09@xxxxxxxxx] On Behalf Of Marika Konings
Sent: Wednesday, September 01, 2010 3:27 AM
To: Gnso-irtp-b-jun09@xxxxxxxxx
Subject: [gnso-irtp-b-jun09] IRTP Audit

 

Dear All,

As discussed yesterday, please find attached the slides that were presented
by Pam Little from the ICANN Compliance Department at the Registry-Registrar
meeting in Tokyo. Slides 10 - 13 cover the findings of the IRTP Beta Audit.
The full report is expected to be published shortly and we'll forward it to
you as soon as available.

For your information, you'll also find the audit plan attached as well as a
short description below.

Please let me know if you have any further questions.

Marika

================

IRTP Audit - Background  

Transfer problems persistently top all consumer complaints received by
ICANN. Usually, they represented 20-30% of complaints that ICANN processed.
To address this issue, an IRTP Audit Plan was designed and developed by
Contractual Compliance with input and feedback from a number of key
registrar representatives and various ICANN departments and a beta test on
the IRTP Audit Plan was conducted in May 2010.

Objectives
 
The primary purpose of the beta audit is to determine if the IRTP Audit Plan
is operationally sound. It was also designed to: 
 
.        gain a better understanding of the actual transfer problems
encountered by consumers; 
.        gauge the level of registrar compliance with the IRTP;  and
.        raise registrar awareness of their obligations under the transfer
policy and encourage future compliance.