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Re: [gnso-pednr-dt] Where we are now.

  • To: Jeff Eckhaus <eckhaus@xxxxxxxxxxxxxxx>, PEDNR <gnso-pednr-dt@xxxxxxxxx>
  • Subject: Re: [gnso-pednr-dt] Where we are now.
  • From: Alan Greenberg <alan.greenberg@xxxxxxxxx>
  • Date: Tue, 18 Jan 2011 13:32:43 -0500

Jeff,

Registrars are the only ones with actual data, and it is clear that there is little interest in sharing it with us at this stage.

There has been a general belief that a blackout (including redirection) is an effective way of catching a registrant's attention (either directly or through their users) when all of the traditional notifications have failed. There are certainly plenty of examples. Most registrars do this now. Even those who have been more generous with offering an extended grace period say they eventually do this if they truly want to serve their customers. I understand that we now are working on the assumption that there are no "bad guys", but for a moment, pretend that there were. A (for instance) 10 day guarantee with no blackout is a perfect way to capture a domain name with the user having no recourse.

I have yet to hear what the problems are with the proposal I made.

Alan

At 18/01/2011 01:02 PM, Jeff Eckhaus wrote:
Alan,

I think this is an concise summary of where we are and agree we have made some great progress, so in the goal of moving everything forward can we focus on the question that I know I have, what is "perceived as a real need by the user community" . We are still working on an assumption that there is a significant problem in the user community of unintentional loss. I think to solve the problem we need to know what the actual problem is, to find out what the actual need is from the user community. What is causing this unintentional loss? Is it not enough notification? Is it because a Registrar is supposed to send 2 notices but is not? Is it because the website does not "go dark"? If we cannot find out what the problem is then we are walking around with solutions in search of the actual problem.

Right now I think we have studied the questions this WG was supposed to consider and and as you mentioned have come up with some solid solutions with respect to language in the contracts and notices, but maybe our answer to question 4 is no. There does not need to be additional measures. If Registrars act the way they are supposed to and Compliance monitors them, then additional measures are not needed

The Working Group shall then consider the following questions:

1 - Whether adequate opportunity exists for registrants to redeem their expired domain names; 2 - Whether expiration-related provisions in typical registration agreements are clear and conspicuous enough; 3 - Whether adequate notice exists to alert registrants of upcoming expirations; 4 - Whether additional measures need to be implemented to indicate that once a domain name enters the Auto-Renew Grace Period, it has expired (e.g., hold status, a notice on the site with a link to information on how to renew, or other options to be determined);
5- Whether to allow the transfer of a domain name during the RGP.


Jeff



On 1/18/11 8:25 AM, "Alan Greenberg" <<mailto:alan.greenberg@xxxxxxxxx>alan.greenberg@xxxxxxxxx> wrote:


I would like to summarize where we are at the moment.

Assuming that agreements already made are not revoked, we have made
substantial progress. This has happened with (as I see it) ground
given up by all parties and we need to acknowledge that. Regardless
of the stumbling blocks still in our path, this is a good outcome.

We are working on one issue - the time allowed for guaranteed renewal
and how the domain behaves during that period. I thought that I had
made a useful proposal - simply stated and very flexible.  But
apparently it is not viewed that way by registrars. I would
appreciate having alternatives proposed that address what is
perceived as a real need by the user community - as Mikey has put it,
an out-of-band signal of expiration.

As hard as it may be to believe, I too want policies that are both
enforceable and practical. And effective.

Alan




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