Re: [gnso-vi-feb10] a .co registration incident of a registration error?

["Michele Neylon :: Blacknight" <michele@xxxxxxxxxxxxx>]

Siva

With all due respect .co is currently in landrush, so your registration attempt 
this evening isn't "typical" or "normal"

Regards

Michele

On 20 Jul 2010, at 21:47, Sivasubramanian M wrote:

> Hello,
> 
> (This might be a back end error that may be manually corrected by the 
> Registrar in a few hours in response to the support ticket already raised, 
> but I am posting this as an example of possible registration errors in the 
> domain registration process.
> 
> 
> 1. I registerd turiya.co minutes after the Registry opened registration of 
> .co domain names. Along with the .co name I registered turiya.mobi
> 2. Paid by credit card, Godaddy confirmed the transaction
> 3. A confirmation email was received  as follows, at 2.22 hours EDT
> 
> 
> 
> CUSTOMER NUMBER:      4194838
> LOGIN NAME:   isolatedn
> RECEIPT NUMBER:       256382996
> ORDER TOTAL:  Rs1,744.60
> CUSTOMER SERVICE:     (480) 505-8877
> 
> QTY
> ITEM
> PRICE
> 1     .CO Domain Name Registration -
> 1 Year (recurring)
> Length: 1 Year(s)     Rs1,407.98
> TURIYA.CO
>  
> 1     .MOBI Domain Name Registration
> - 1 Year (recurring)
> Rs336.61
> 
> TURIYA.MOBI
> 
> 
> 4. This momentarily reflected in the domain manager interface, turiya.mobi as 
> registerd and turiya.co as pre (!) registered.  But when refreshed, there was 
> no record of turiya.co, though the transaction history showed the payment 
> made. A support issue was raised.
> 5. Turiya.co on a domain search at godaddy appeared available
> 6. A little later the name wasn't available
> 7. Whois Godaddy showed turiya.co registered to a registrant in Arizona at 
> 11.25
> 8.The printable receipt for the transaction still showed payment for 
> turiya.co, showing time of transaction as 11.22 (The transaction was at 2.22 
> EDT which was 11 52 India time, the record by Godaddy whoed it as 11.22 
> possibly due to an error in clock setting at Godaddy as GMT + 5 for India 
> instead of GMT  + 5.30)
> 
> 
> Sivasubramanian M
> <turiya co registration receipt.png><turiya co registration receipt with 
> time.png><turiya co registration issue.png>

Mr Michele Neylon
Blacknight Solutions
Hosting & Colocation, Brand Protection
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