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Re: [gnso-ccwg-dt] Some "do" and "don't" ideas -- hat-tip to  Wendy
- To: "Mike O'Connor" <mike@xxxxxxxxxx>, gnso-ccwg-dt@xxxxxxxxx
 
- Subject: Re: [gnso-ccwg-dt] Some "do" and "don't" ideas -- hat-tip to  Wendy
 
- From: Alan Greenberg <alan.greenberg@xxxxxxxxxxxx>
 
- Date: Mon, 5 Dec 2011 23:58:07 -0500
 
 
 
 I think the 2nd and 3rd from the end are a bit much (deep reviews 
every 2-3 months and weekly status reports). I think the issue is 
that chartering organizations (or perhaps the chartering organization 
leadership) should NOT just forget about the CWG. But lets keep the 
bureacracy light.
Alan
At 23/11/2011 10:34 AM, Mike O'Connor wrote:
 
hi all,
 i was quite taken with Wendy's idea to develop a list of "do"s and 
"don't"s on our call yesterday and thought i'd devote my first cup 
of coffee to starting a list like that.  here's the result.  feel 
free to ignore any and all of these -- made for a great 
thought-exercise.  my son is flying home for Thanksgiving today (the 
worst travel day of the year in the US), so airplanes are on my mind...
 Do -- devote a lot of time and effort to develop a detailed charter 
for the CWG working group that is deeply endorsed by the sponsoring 
organizations.  Don't -- put the WG leaders in the position of 
having to invent pieces of the charter while the working group is 
under way -- this is like repairing an airplane while it is flying.
 Do -- ensure that the puzzle that's to be solved by the WG is 
extremely clear and includes a chronology of how the puzzle came 
about (including other WGs that have attempted to solve the same 
puzzle in the past, descriptions of other unresolved conflicts, 
etc.).  Don't -- put a WG to work on a puzzle that is ill-defined or 
addresses deeper/hidden issues -- this is like launching an airplane 
without maps or a destination.
 Do -- include as many affected stakeholders in the WG as possible 
(radical thought -- if staff or Board are affected-stakeholders, 
include them as sponsors and members).  Don't -- consciously leave a 
stakeholder group unrepresented -- this is like leaving passengers 
at the terminal.
 Do -- define the scope of the work to be done with bright-line, 
easy-to-understand language that is again deeply endorsed by the 
sponsors.  Don't -- leave blurry edges for WG leaders to interpret 
on their own -- this is like flying an airplane without closing the 
doors before takeoff.
 Do -- break the work into manageable "chunks" that it can be 
completed within 8-12 months (18 at the absolute outside).  Don't -- 
knowingly set up extremely long efforts -- this is like trying to 
fly a plane from London to Wellington, NZ without stops or alternate crew.
 Do -- include the approach and methods that the WG is expected to 
follow in the charter (at least at a high level).  Don't -- leave 
the job of methods-development or selection to the WG team -- this 
is like asking the pilots write their own pre-flight checklist.
 Do -- identify and address WG-readiness issues before launching the 
effort.  Don't -- start up a WG without providing time and resources 
for the members to "get ready" for the work to follow -- this is 
like putting an unprepared crew on the airplane.
 Do -- entrust a couple of WG-liaisons from each AC/SO to form a 
Steering Committee for the WG.  Don't -- require the whole AC/SO to 
arrive at consensus over every issue that the WG needs guidance or 
feedback on.  Don't -- put WG leaders in the position of avoiding 
getting feedback because the process will take several months -- 
this is like requiring the airline Board of Directors to approve a 
decision to hold a flight due to bad weather.
 Do -- conduct deep reviews of WG progress every 8-12 weeks with the 
Steering Committee.  Don't -- wait until major deliverables are 
complete before conferring with WG leaders over issues and concerns 
-- this would be like not checking to see if the plane is following 
its flight plan.
 Do -- establish a weekly routine of status and progress 
reporting.  Don't -- make this so complicated or time consuming that 
the reports don't get completed -- this is like making the 
instruments so complicated that the pilots don't have time to look 
out the windows to see what's in front of them.
 Do -- strive to make the job of leading and participating in WGs 
work that can be accomplished by people of ordinary ability.  Don't 
-- set the work up in such a way that it requires "super-heros" to 
get the work done -- this would be like setting up airplanes so that 
only test-pilots would have the skills to fly them.
now *that* was some fun to write.
i hope this brightens up your next cup of coffee.
mikey
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