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Re: [gnso-ccwg-dt] Some "do" and "don't" ideas -- hat-tip to Wendy
- To: "Mike O'Connor" <mike@xxxxxxxxxx>, gnso-ccwg-dt@xxxxxxxxx
- Subject: Re: [gnso-ccwg-dt] Some "do" and "don't" ideas -- hat-tip to Wendy
- From: Alan Greenberg <alan.greenberg@xxxxxxxxxxxx>
- Date: Mon, 5 Dec 2011 23:58:07 -0500
I think the 2nd and 3rd from the end are a bit much (deep reviews
every 2-3 months and weekly status reports). I think the issue is
that chartering organizations (or perhaps the chartering organization
leadership) should NOT just forget about the CWG. But lets keep the
bureacracy light.
Alan
At 23/11/2011 10:34 AM, Mike O'Connor wrote:
hi all,
i was quite taken with Wendy's idea to develop a list of "do"s and
"don't"s on our call yesterday and thought i'd devote my first cup
of coffee to starting a list like that. here's the result. feel
free to ignore any and all of these -- made for a great
thought-exercise. my son is flying home for Thanksgiving today (the
worst travel day of the year in the US), so airplanes are on my mind...
Do -- devote a lot of time and effort to develop a detailed charter
for the CWG working group that is deeply endorsed by the sponsoring
organizations. Don't -- put the WG leaders in the position of
having to invent pieces of the charter while the working group is
under way -- this is like repairing an airplane while it is flying.
Do -- ensure that the puzzle that's to be solved by the WG is
extremely clear and includes a chronology of how the puzzle came
about (including other WGs that have attempted to solve the same
puzzle in the past, descriptions of other unresolved conflicts,
etc.). Don't -- put a WG to work on a puzzle that is ill-defined or
addresses deeper/hidden issues -- this is like launching an airplane
without maps or a destination.
Do -- include as many affected stakeholders in the WG as possible
(radical thought -- if staff or Board are affected-stakeholders,
include them as sponsors and members). Don't -- consciously leave a
stakeholder group unrepresented -- this is like leaving passengers
at the terminal.
Do -- define the scope of the work to be done with bright-line,
easy-to-understand language that is again deeply endorsed by the
sponsors. Don't -- leave blurry edges for WG leaders to interpret
on their own -- this is like flying an airplane without closing the
doors before takeoff.
Do -- break the work into manageable "chunks" that it can be
completed within 8-12 months (18 at the absolute outside). Don't --
knowingly set up extremely long efforts -- this is like trying to
fly a plane from London to Wellington, NZ without stops or alternate crew.
Do -- include the approach and methods that the WG is expected to
follow in the charter (at least at a high level). Don't -- leave
the job of methods-development or selection to the WG team -- this
is like asking the pilots write their own pre-flight checklist.
Do -- identify and address WG-readiness issues before launching the
effort. Don't -- start up a WG without providing time and resources
for the members to "get ready" for the work to follow -- this is
like putting an unprepared crew on the airplane.
Do -- entrust a couple of WG-liaisons from each AC/SO to form a
Steering Committee for the WG. Don't -- require the whole AC/SO to
arrive at consensus over every issue that the WG needs guidance or
feedback on. Don't -- put WG leaders in the position of avoiding
getting feedback because the process will take several months --
this is like requiring the airline Board of Directors to approve a
decision to hold a flight due to bad weather.
Do -- conduct deep reviews of WG progress every 8-12 weeks with the
Steering Committee. Don't -- wait until major deliverables are
complete before conferring with WG leaders over issues and concerns
-- this would be like not checking to see if the plane is following
its flight plan.
Do -- establish a weekly routine of status and progress
reporting. Don't -- make this so complicated or time consuming that
the reports don't get completed -- this is like making the
instruments so complicated that the pilots don't have time to look
out the windows to see what's in front of them.
Do -- strive to make the job of leading and participating in WGs
work that can be accomplished by people of ordinary ability. Don't
-- set the work up in such a way that it requires "super-heros" to
get the work done -- this would be like setting up airplanes so that
only test-pilots would have the skills to fly them.
now *that* was some fun to write.
i hope this brightens up your next cup of coffee.
mikey
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