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Username: cambler
Date/Time: Tue, June 20, 2000 at 5:35 AM GMT
Browser: Microsoft Internet Explorer V5.01 using Windows NT 5.0
Score: 5
Subject: IOD database error

Message: 		 

 
While upgrading our equipment, not everything went without a hitch. We made to conscious decision to upgrade in-place rather than take the system down for a time. Until such time as we're in the root servers, there is the luxury to perform the occasional test and see how the systems perform. During an upgrade of this scale, those tests give us immediate feedback as to the capabilities of the new system, the new connectivity, and help us perform acceptance testing on the third-party solutions that we have purchased.

I think this attention to detail speaks for itself.

Should you believe, however, that downtime and errors disqualify a company from performing its desired task, I suggest that you kindly start a letter writing campaign to each and ever computer services company on the planet. I can't think of a single one that provides services on this scale and does not have the occasional problem. Thankfully, at the end of the day, we're all still human, and business, as with life, is a learning experience.
 

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