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Username: PHXbird
Date/Time: Fri, October 13, 2000 at 11:13 PM GMT
Browser: Microsoft Internet Explorer V4.01 using Windows 98
Score: 5
Subject: Tech expertise & Customer support


        W-E-L-L  S-A-I-D!  When any organization loses its ability (for whatever reason) to respond satisfactorily to its constituents, its day are numbered.       


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