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Username: friedrich
Date/Time: Sun, November 5, 2000 at 5:17 PM GMT
Browser: Microsoft Internet Explorer V5.5 using Windows NT 4.0
Score: 5
Subject: NSI DOES NOT QUALIFY FOR NEW GTLDS - READ THE PROOF!

Message:
 

 
                I WANT TO FORWARD AN EXAMPLES OF NSI BUSINESS PRACTICE:

IN SHORT: I TRANSFERRED DOMAIN NAMES FROM NSI TO
BULKREGISTER.COM IN ORDER TO HAVE THE REGISTRATION
PERIOD EXTENDED. BUT NSI SIMPLY DIDN'T EXTEND IT,
EVEN THOUGH THEY RECEIVED THE MONEY FROM BULKREGISTER.COM.

I PAID THE 35$ TO NSI IN ORDER TO SAVE THE DOMAIN NAMES,
SO THEY RECEIVED THE MONEY TWICE!

DURING OVER 2 MONTH IT WAS AND STILL IS NOT POSSIBLE
TO CHECK THE WHOIS RESULTS FOR THOSE DOMAIN NAMES.

IN DETAIL:

1st ATTEMPT - TRYING TO GET THE WHOIS INFORMATIONS

RESULT:

"Network solutions:

In order to process your request, we need you to supply the following
information:
This domain does not appear to be registered with Network Solutions.
Use your browser's Back button to return to the previous page and
correct these errors."

THE DOMAIN NAMES TEPPICHMARKT.COM AND TELEFONINDEX.COM
WERE BOTH ORIGINALLY REGISTERED WITH NSI AND NOW
TRANSFERED FROM NSI TO BULKREGISTER.COM.

THEREFORE THE EXPIRY DATE SHOULD HAVE BEEN EXTENDED FOR
ANOTHER YEAR (BULKREGISTER.COM OFFERS THIS SERVICE).

BUT NSI NEITHER EXTENDED THE EXPIRATION DATE, NOR DID
IT SHOW ANY WHOIS RESULTS ON THIS DOMAIN NAMES ANYMORE.

THE ONLY WAY AS TO SAVE THE DOMAIN NAMES FROM EXPIRY WAS
TO CALL NSI AND EFFECT THE PAYMENT VIA TELEPHONE THROUGH
CREDIT CARD (VIA INTERNET DID NOT WORK).

MAYBE NSI BEHAVES LIKE THIS IN ORDER TO FORCE PEOPLE TO
PAY THEIR EXCESSIVE RENEVAL SUM OF 35$.

THEIR PROFIT: 29$+6$ FOR EACH DOMAIN, INSTEAD OF JUST 6$.
I CONSIDER THIS TO BE HIGHLY UNSERIOUS.

ICANN SHOULD MONITOR NSI BETTER AND CERTAINLY NOT ALLOW
THIS TO HAPPEN IN THE NEW GTLDS TO COME!

2nd ATTEMPT TO GET WHOIS INFORMATIONS THROUGH REGISTER.COM

ANSWER:

"Note: The whois server responsible for teppichmarkt.com is not
responding. We are unable to display registration information at this
time. We apologize for this inconvenience.
Please click the back button and select a domain to continue through
the registration process."

THIS SERVER HAS NOT BEEN RESPONDING FOR OVER TWO MONTHS
NOW I WONDER, WHY IT SEEMS TO BE SO DIFFICULT FOR NSI
TO KEEP THEIR SERVERS RUNNING.
ARE NSI TECHNICALLY UNABLE TO HANDLE A REGISTRY?

THE PROOF THAT THOSE DOMAIN NAMES WERE TRANSFERRED TO
BULKREGISTER:COM IS TO BE FOUND IN THIS E-MAIL FROM THEM:

"Transfer Batch Id: 8499
BR Member Handle: FK.....

Thank you for submitting your list of domains for transfer from
Network
Solutions Registrar to BulkRegister.com. The transfer process is now
COMPLETE
for this batch.

Below, please find the status of each domain you submitted for
transfer in
this batch.
...
...
The following domains have been successfully transferred to
BulkRegister.com and have been added to the "List Domains" section of
your account. As part of the transfer process, these domains will be
on "registrar-lock" for up to the next 15 days. After they are taken
off of registrar lock, you will be able to make changes to them in
the same way that you currently make changes to any domains in your
account.
...
...
TELEFONINDEX.COM
TEPPICHMARKT.COM

If you have any questions, please send an e-mail to support@bulkregister.com.

Thank you,
BulkRegister.com
Transfer Operations"


... AND IN THE INFORMATION I GET FROM BULKREGISTERS
WEBSITE DIRECTLY:

"DomainName:TEPPICHMARKT.COM
Response :Command completed successfully
updated by:bulkregister
created by:NSI
registrar:bulkregister
status:ACTIVE
updated date:2000-10-09 23:15:13.0
created date:1997-10-06 00:00:00.0
registrar transfer date:2000-10-06 09:14:19.0
nameserver:DNS1.BLUEWIN.CH
nameserver:DNS2.BLUEWIN.CH
registration expiration date:2001-10-04 00:00:00.0"


"DomainName:TELEFONINDEX.COM
Response :Command completed successfully
updated by:bulkregister
created by:NSI
registrar:bulkregister
status:ACTIVE
updated date:2000-10-09 23:15:54.0
created date:1997-10-08 00:00:00.0
registrar transfer date:2000-10-06 09:13:58.0
nameserver:DNS1.BLUEWIN.CH
nameserver:DNS2.BLUEWIN.CH
registration expiration date:2001-10-06 00:00:00.0"


BUT WHEN I CALLED NSI (WITH THE ASSISTANCE OF A LWYER
WHO NOTED MY TELEFONE CALL) NSIs VOICE SYSTEM INFORMED
ME OF THE FACT, THAT MY DOMAIN NAME TEPPICHMARKT.COM
HAD EXPIRED 30 DAYS AGO AND ASKED ME, IF I WANTED TO
EFFECT PAYMENT FOR THAT DOMAIN, NOW!

I EFFECTED THE REQUESTED PAYMENT OF 35$ AND RECEIVED THE
TRANSFER NUMBER 032906 FROM NSI!

THIS BEHAVIOUR OF NSI CAN BE CALLED UNPROFESSIONAL, IF
NOT ILLEGAL AND I ASK ICANN TO DOUBLECHECK THIS CASE,
BEFORE DECIDING ON AFILIAS APPLICATION.

I ALSO WONDER, WHAT BULKREGISTER.COM WILL SAY TO IT.

NSI IS MEMBER OF AFILIAS AND THEIR CURRENT BUSINESS
PRACTICE OF CHARGING TWICELY MAY HAVE A STRONG NEGATIVE
EFFECT ON THE INTRODUCTION OF NEW GTLDS.

THE BEHAVIOUR OF NSI CANNOT BE TOLERATED!

THANK YOU!

FRIEDRICH KISTERS
CEO
HUMAN BIOS GMBH
SWITZERLAND

     
     
     
     
     
     
     
     
     
     

 


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